FREQUENTLY ASKED QUESTIONS
|
|
| DOCUMENTATION |
|
Q: Where do I get service for my iDEA pre-amp or CC54i guitar?
A: Contact your dealer or email service@ovationidea.com.
Q: Where can I get copies of the iDEA Installation Guide or iDEA Quick Start Guide?
A: Click on INSTALL GUIDE or QUICK START GUIDE
Q: Are the guides only available in English?
A: Here is the Japanese language QUICK START GUIDE
Q: Is information about the iDEA pre-amp available online?
A: Yes. Click HERE
|
| POWER & CONNECTIONS |
|
Q: My iDEA pre-amp will not power on
A: Check that you have either headphones, 1/4 inch cable or XLR cable plugged in. Check the battery.
Q: How do I turn off the iDEA pre-amp?
A: Press and hold the  button.
Q: How do I check the battery status?
A: Battery status is displayed on the LCD screen
Q: How long will the battery last?
A: The battery is only on while the pre-amp is plugged in. Battery life will depend on how much you use it.
Q: How do I change the battery?
A: Click HERE
Q: What kind of headphones can be used with the iDEA pre-amp?
A: Any dynamic headphones will work, including "ear buds" such as those supplied with the pre-amp
Q: What kind of guitar cable is needed to connect to an amp or mixer?
A: Any standard guitar cable with 1/4 inch male plugs
Q: What is an XLR cable?
A: A special 3-pin plus shell cable similar to a microphone cable
Q: Can my iDEA pre-amp work on phantom power?
A: Yes, if you have the correct type of XLR cable
Q: If it's battery powered, why won't my iDEA pre-amp turn on without something plugged into it?
A: Good question
|
| INSTALLATION |
|
Q: My guitar already has an OP type pre-amp. Do I have to use the supplied iDEA pre-amp "can"?
A: No. You can use the existing pre-amp can but you will not be able to use the Aux inputs of the iDEA pre-amp
Q: How do I remove the existing pre-amp can and install the iDEA pre-amp can?
A: See instructions HERE
Q: Do I need to drill a hole in my bowl if I want to use the Aux input jack?
A: Yes. See instructions HERE
Q: How do I insert and remove the pre-amp from the can
A: See instructions HERE
Q: If I install the iDEA pre-amp can, can I also use non-iDEA pre-amps it?
A: Yes, any OP style pre-amp can be used
|
| TUNER |
|
Q: My LCD screen is blank. How do I use the tuner?
A: Press to turn on the pre-amp and choose  from the Main Menu.
Q: When I choose will it mute the guitars normal output?
A: No, the output stays active. To mute the guitar lower the VOL slider to zero.
Q: The tuner is having trouble to "lock on" to the strings pitch
A: Try tuning to 12th fret harmonics.
Q: Can you use the tuner to tune in alternate tunings?
A: You can tune each sting to any pitch you desire.
|
| RECORDING |
|
Q: How do I make a new recording?
A: Access  from the Main Menu. Instructions are HERE
Q: Which button starts record?
A: Press the REC button
Q: Which button stops record?
A: Press the REC button
Q: If I have stopped a recording what happens if I press REC again?
A: A new track recording is started
Q: How can I "pause" a recording and then continue again at the same spot
A: While recording press to pause and press again to resume recording
Q: How many minutes of recordings can the iDEA pre-amp hold?
A: Capacity is 128MB which is a little over 2 hours of recording in standard mode
Q: Can I insert a bigger memory card into the iDEA pre-amp?
A: No
Q: My recordings are saved with the file name RECnnnn, how can I change this?
A: You can rename your files from your PC/Mac via USB. See instructions HERE
Q: My recordings are saved the the RECORD subfolder, I can I change this?
A: You can manage files and folders from your PC/Mac via USB. See instructions HERE
Q: How can I check the available memory on my iDEA pre-amp?
A: Free memory is displayed on the LCD as M percent. You can also check it from the  menu.
Q: What happens if my memory becomes full?
A: No further recording will be possible until you free up space.
Q: How do I delete unwanted files?
A: Use the  function in the menu or delete them via USB from your PC/Mac
|
| PLAYBACK |
|
Q: How do I select the file I want to play?
A: In the  menu choose the folder and file name of the track you desire.
Q: How do I "select", there is no "enter" key?
A: Move the joystick to the right, or press it in to "click"
Q: How do I adjust the output volume of the guitar?
A: Use the "Volume" slider on the pre-amp
Q: Can I mix the volume of the playback vs. the guitar?
A: Yes. In playback mode the MP3 file volume is adjusted using the joystick up and down
Q: How do I slow the playback speed for practice?
A: In the menu select  and adjust the tempo percent
Q: In playback mode how do I set he track to repeat itself?
A: Press the RPT button until the loop oval symbol appears on the display
Q: How do I set the A and B points of a specific looped section?
A: During playback press the RPT button once to set the A point and a second time to set the B point
|
| JAM TRACKS |
|
Q: How do I access the Jam Tracks on my pre-amp?
A: In the choose the Jam Tracks folder
Q: Are there additional Jam Tracks on the internet?
A: Yes. Click HERE to view the website.
Q: How do I transfer additional Jam Tracks to my pre-amp?
A: Transfer by USB from your PC/Mac. Click HERE for details.
Q: Can I make my own Jam Tracks?
A: Absolutely. Just save your work on your PC/Mac as an MP3 file and transfer it to the iDEA pre-amp by USB.
|
| FILE MGMT |
|
Q: How do I connect the iDEA pre-amp to my PC/Mac?
A: Use the supplied USB cable. Click HERE for details.
Q: Can I use a different cable than the one supplied?
A: Any USB cable will work if it has a 5-pin Male Mini USB on one end and a standard USB A-Connector on the other
Q: How do I use my PC/Mac to view the files available on my iDEA pre-amp?
A: The pre-amp will show up as an extra drive in Explorer or Finder. Navigate as you would any other drive.
Q: How do I delete files from my pre-amp via USB using my PC/Mac?
A: Delete as you would any other drive files. Click HERE for more information.
Q: How do I rename files on my pre-amp via USB using my PC/Mac?
A: Rename as you would any other drive files, but keep the .mp3 extension. Click HERE for more information.
Q: Can I create new folders and subfolders on the iDEA pre-amp and copy/paste/move files?
A: Yes, just as you would on any other drive.
|
| ADVANCED |
|
Q: How do I delete unwanted tracks from my pre-amp without connecting to a PC/Mac
A: Use the function in the menu.
Q: My LCD display goes blank after a few moments.
A: This is to save battery power. Press any button to bring back the display.
Q: Can I set the time out interval for the display?
A: Use the  function in the menu.
Q: Can the file quality (size) be changed?
A: Yes. Click HERE for details.
Q: How can I check the remaining memory on my iDEA pre-amp?
A: Remaining memory percent is displayed on the LCD as the M value. You can also check it in the menu.
Q: Is it possible to wipe the pre-amp clean and reset it to factory defaults?
A: Yes. Use the  function in the menu.
|
