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February 2005
Posts: 14
| Hello, I'm sure you all remember me. I'm the guy who had a quality issue with my Ovation 1778 LX Elite a couple of months ago. Several of you wanted to crucify me here on this board. One of you actually believed that little goblins went into my closet and did something to my guitar simply because I was unable to play it for several months. This same person suggested that I sell it so that other people would have a chance to play it. Another actually searched my past postings a dug up one which showed that I was initially satisfied with it(which I was) and wondered how I could have such a change of heart and virtually insinuated that I was fabricating a false story. Well guess what? You were all wrong. I actually did have a quality problem. Ovation actually let me send it back to them and they sent me a brand new one. Imagine that. My hat is off to Mr. John at Ovation. He was extremely helpful. Thanks again Mr. John. So the next time someone like me post this type of problem on this board, you might consider holding your tongues until you know the true story. THE END!!! |
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February 2005
Posts: 1133
Location: Parrish, FL | Glad everthing worked out for you. I believe several people in that thread suggested that a call to 'O' Headquarters would get you set in the right direction.
Now that you hae a nice guitar that you are satisfied with, stick around and chew the fat with us. Contrary to what you may believe, we don't bite (very hard). I think you'll enjoy yourself.
We don't hold grudges either, but we'll harass you just the same, all in fun.
See ya around!
Blues |
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December 2003
Posts: 13996
Location: Upper Left USA | Very glad that the guitar issue was worked out.
We seem to be a work in progress. |
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February 2005
Posts: 11840
Location: closely held secret | John's indeed one 'O' the good guys. |
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November 2004
Posts: 4413
| Wabbit that was terrible. |
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November 2004
Posts: 4413
| I've just been through the Vault - are we ever going to be told what The Bend Road is? |
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December 2001
Posts: 10583
Location: NJ | I have seen those gobblins and they ain't pretty.
enjoy your guitar |
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February 2005
Posts: 11840
Location: closely held secret | Let's see.
You loved your Elite when you got it. You noticed a problem with it, and mentioned it. One hothead (Damon) made one crack about next time buying one from a luthier, then punked Ovation's quality. One other person made one comment about leaving it in a closet.
Every other reply you got (quite a few)was either helpful advice (as in send it to the Factory and let customer service take care of it, that's what they're there for) or good-natured nonsense.
We try to be helpful here, but it's an open board. Please don't hold everyone responsible for a few insensitive comments, and please don't paint us with such a broad brush, guitarmanrlk.
That being said, we're happy the end of the story was a happy one, and we hope you'll stick around long enough to become one of the family!
Maybe some day you'll tell us what the heck this "Bend Road" business is all about.
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December 2003
Posts: 13996
Location: Upper Left USA | The Bend Road:
1) A reference to a bridge in Vermont that cost far too much and took way too long. By the time it was ready there were enough work arounds found to avoid it in the first place. An avoidable plan.
2)A surprising result as in "I had no idea what was waiting for me around the bend".
3) Somewhere to get lost on in Oregon. |
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December 2003
Posts: 13996
Location: Upper Left USA | As I read Damon's input the term "Troll" came to mind. And I don't mean as in fishin'.
I have repeatedly told John (at Customer Service) that if I have any more children I would name them after him.
Pray hard the vasectomy holds!! |
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Joined:
February 2005
Posts: 11840
Location: closely held secret | Originally posted by MWoody:
3) Somewhere to get lost on in Oregon. Actually, it's a 4 block long residential street just outside of Bend. Much harder to find than to get lost on... |
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May 2003
Posts: 4389
Location: Capital District, NY, USA Minor Outlying Islands | But the strawberries,
that's where I had them.
I proved with geometric logic that a
duplicate key to the icebox existed.
(roll steel balls between fingers) |
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Joined:
April 2006
Posts: 2491
Location: Copenhagen Denmark | Originally posted by an4340:
But the strawberries,
that's where I had them.
I proved with geometric logic that a
duplicate key to the icebox existed.
(roll steel balls between fingers) You even had the accent right... :D
Vic :cool: |
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February 2005
Posts: 11840
Location: closely held secret | I'd have produced that key if they hadn't of pulled the Caine out of action. |
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June 2006
Posts: 659
Location: Hiram, Georgia | you guys are making me paranoid... :mad: |
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Why I stay on the Bend Road. Final Chapter
