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Reason 87654

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anchbartdude
Posted 2017-09-22 4:40 PM (#537531)
Subject: Reason 87654


Joined:
February 2006
Posts: 75

Location: San Antonio, TX		Why Ovation is the best.

Had an Op Pro Studio go bad last weekend during Mass. I e-mailed and discussed with JB and he said he would send something out.

Got it today, ready for the weekend gig.

That is why I will not buy another brand guitar. They care.


Thanks so much to the MS and JB.

Cheers.
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Mark in Boise
Posted 2017-09-22 5:07 PM (#537533 - in reply to #537531)
Subject: Re: Reason 87654


Joined:
March 2005
Posts: 12750

Location: Boise, Idaho		Your number is about right, if not low. There are so many examples of great customer service from Ovation that every other company should try to emulate.
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