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The Fishman Aura Incident

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Mark in Boise
Posted 2007-12-04 2:37 PM (#72098 - in reply to #72073)
Subject: Re: The Fishman Aura Incident


Joined:
March 2005
Posts: 12750

Location: Boise, Idaho
Originally posted by LBJ:
i think he got what he deserved. come on, why do you feel pity for a closed-mind idiot?
Maybe because he's trying to be open minded?
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LBJ
Posted 2007-12-04 3:03 PM (#72099 - in reply to #72073)
Subject: Re: The Fishman Aura Incident


Joined:
March 2007
Posts: 665

Location: Tychy, Poland
i don't think so. He's trying to be human, and good spirited person.
But looking at this from company side - such a worker is a shame and walking disaster waiting to happen.
When i read about it months ago, i was mad at Fishman company that they're spreading stereotypes, and that they make a bad name for an Ovation.
Ok, i forgot it for the moment... fast forward 3 weeks.
My friend was ordering custom Furch guitar and he had B-Band and Fishman EQ to choose from. Guess, which one i adviced him? it wasn't based on specs, because they were almost the same. But i told him to go for B-Band just because.
And he ordered B-Band and he's happy. I didn't think at the moment about this guy and this situation. I just had a bad image of Fishman in my head, so i adviced him the way i'd bought it.

And i think, if this sales rep made 200 shows like this, and on 50% of those shows there was an ovation / ovation celebrity owner at the attendance, do you think that this one person didn't feel insulted or so?

From what i know, ONE angry / disappointed customer can do more damage than one hundred satified customers can repair.
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Slipkid
Posted 2007-12-04 4:26 PM (#72100 - in reply to #72073)
Subject: Re: The Fishman Aura Incident



Joined:
September 2003
Posts: 9301

Location: south east Michigan
If I can find one to spare I think I'll send Mr. Lombardo at Fishman an OFC calendar.

That's gonna my new fix-it move for everything.
Send 'em an OFC calendar.
Much better than flowers.
The ultimate white-out.
The perfect little band-aid for the soul.
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cliff
Posted 2007-12-04 4:28 PM (#72101 - in reply to #72073)
Subject: Re: The Fishman Aura Incident


Joined:
March 2002
Posts: 14842

Location: NJ
Put me down for a case of 'em . . .
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Waskel
Posted 2007-12-04 4:30 PM (#72102 - in reply to #72073)
Subject: Re: The Fishman Aura Incident



Joined:
February 2005
Posts: 11840

Location: closely held secret
He'll need at least 20 just for Amelia alone...
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schroeder
Posted 2007-12-04 4:41 PM (#72103 - in reply to #72073)
Subject: Re: The Fishman Aura Incident


Joined:
November 2004
Posts: 4413

I'm amazed by the whole thing. Especially that Fishman tracked brad down to tell him. I've never read anything like it and I think Fishman deserve huge kudos.
And don't feel sorry for the guy - like LBJ says it was probably part of his "act" everytime he did a presentation. The fact that it was ignorant and untrue and potentially hurt the jobs and livelihoods of fellow Americans doesn't seem to have crossed his mind. So screw him. There will be a lot more people in the unemployment line this winter who truly deserve your sympathy.
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