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Joined:
September 2013
Posts: 14
Location: Hawaii | Aloha,
I'm new to the forum. Found the site by chance while searching for answers concerning my Ovation.
I have a Ovation Legend 12-String, model 1756, that I purchased new back in 1985.
I recently discovered 2 issues with the guitar:
1) The top is beginning to separate from the bowl up near where my right arm rests over the guitar. the separation is about 6-8 inches.
2) Discovered the upper portion of the saddle, just above the Low E strings has broken off.
Anyone have any idea on how much Ovation will charge for repairing the separation? I believe the guitar is out of warranty. Someone suggested that I repair it myself using carpenter's glue and a wood clamp.
Also, anyone know where I might find a new saddle for the guitar? Would like to keep as close to the original part # as possible.
Mahalo
Jack |
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Joined:
April 2008
Posts: 2985
Location: Sydney, Australia | If you bought a new USA made guitar, it has a lifetime warranty. Unless it's been abused or dropped, they'll fix it. Contact Ovation in New Hartford. They'll probably replace the whole top and bowl. |
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Joined:
August 2005
Posts: 3736
Location: Sunshine State, Australia | There used to be an old guy from Hawaii here once... |
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Joined:
September 2013
Posts: 14
Location: Hawaii | I'm getting conflicting information on warranty. Bottom line, I did by the guitar new here in Honolulu back in 1985. But, I no longer have the original sales receipt. And, I don't recall if I ever turned in the warranty registration card back then. Those are two requirements for warranty repair, according to Ovations website. |
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Joined:
December 2001
Posts: 7229
Location: The Great Pacific Northwest | I highly recommend you call them, their support number is on the website. Talk to John Budny if you can. Let them decide. Even if it's not covered, no one is going to do a better job of repair. As far as Warranty, it would be great if you had the info, but you might have "enough" info from memory on where you bought it and when to line up with the info they have. It's worth a call. |
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Joined:
September 2013
Posts: 14
Location: Hawaii | So I've been emailing back and forth with John Budny of Ovation - explained my issues.
1) Concerning the saddle. He offered to mail be a new saddle, or if I prefer the complete saddle=pickup assembly then it would be $80. I opt for the saddle only which he will be mailing out to me.
2) Concerning the top-bowl separation. He said it wouldn't be a warranty repair (didn't say why but I'm guessing because of the issues I indicated - sales receipt and warranty card). Shipping cost would be approximately $100 each way - That's about $200 give or take. Add in the total cost of repair which wouldn't be determined until they had a chance to inspect the guitar . . . I just don't have the money to do that.
John did say that I should be able to find someone locally to re-glue the top to the bowl. I've talked to a couple of people locally.
One guy at Island Guitars said to use regular carpenter's wood glue. It's obvious he knows nothing about Ovations as we are not talking about gluing a wood top to a wood body - he even went as far as saying not to use epoxy.
Another guy (Ty at Guitar Works), whom is an authorized Ovation dealer and highly recommended originally said if I brought the guitar to him to look at, he would more than likely send the guitar to Ovation for the repair. When I told him what Island Guitar said about using wood glue, Ty said to use epoxy instead - implying I could do it myself.
Any recommendations on the type of epoxy to use - so many out there? |
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Joined:
December 2006
Posts: 6995
Location: Jet City | Hey Jack,
Welcome. I've upgraded your membership so you cn post in the other forums. This section has limited access and most members can not respond to new people until they are full members.
I'm sure you'll find some answers. Maybe try the BFLG section. |
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Joined:
September 2013
Posts: 14
Location: Hawaii | Thank you |
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New Guy from Hawaii
