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Location: South of most, North of few | Just got the new Adamas ute, and when I unpacked it, I strumed a few chords, and decided to give it a good cleaning. Took the strings off, cleaned it, and restrung it with 1717's. Now It has a buzz, so I took the back plate off and after searching, found three of the braces loose, just below the bridge. Should I try to glue them, and if so, with what type of glue, or should I get ahold of Ovation and see what they want me to do. This guitar is as new otherwise and hasn't even been registered. |
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Posts: 14842
Location: NJ | Contact the Dealer you got it from before y'do anything . . . |
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Location: Capital District, NY, USA Minor Outlying Islands | Absolutely Talk to the Dealer! |
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June 2006
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Location: South of most, North of few | Cliff, I got this one on ebay used, but it is as new other than the problem I stated. I really don't want to loose this one and send it back because I got such a good price on it. I thought there might be an easy fix. If not, I will contact John and see what he will do for me. Sorry I said new in the original post. |
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Location: NJ | Contact the Factory, then . . . |
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Posts: 13983
Location: Upper Left USA | John will fix it!
In the mean time communicate with the Seller to recoup some funds. |
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Posts: 14842
Location: NJ | Better yet, . . . have 'im foot the Repair Bill . . . |
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Posts: 11039
Location: Earth·SolarSystem·LocalInterstellarCloud·Local Bub | Odd. Sounds like some trauma from top being pushed in. Was it shipped packed well??
If it had heavier strings on it before you put the 1717's on it... they might have been pulling top just hard enough to disguise the vibration...
Dial the MuddaShip... |
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December 2001
Posts: 10581
Location: NJ | I had that happen to a guitar I shipped. It must have taken a big hit from the UPS man and a couple of braces were knocked loose.
It was under warranty and the service department fixed it. |
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June 2006
Posts: 7307
Location: South of most, North of few | Yeah, Al, I think I will call John tomorrow and arrange to send it in. At the price I paid, I can afford to have it fixed right even if it comes out of my pocket. I'll get an estimate and try to get it back from the seller, but if not, I still will have an excellent guitar. Shame, I won't be able to take it on vacation with me. |
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September 2003
Posts: 9301
Location: south east Michigan | At times the top of the UTE creeps me out. It seems like if I tapped it with my finger hard enough, I could poke a hole right through it. |
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Posts: 12750
Location: Boise, Idaho | I had a loose brace on my Folklore and fixed it with a little carpenter's glue, but I wouldn't touch it with the Ute. You did well enough that even with the cost of a factory fix you will be ahead and won't have to worry about whether your patch job will hold.
I'd haggle with the seller over the cost of repair and possibly with UPS, but I'd keep the Ute and send it to the factory for the fix. They might be able to give you an opinion on how and when it happened that you could use in your negotiations. |
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Location: Earth·SolarSystem·LocalInterstellarCloud·Local Bub | didn't this guitar come from a seller in Conn?? |
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June 2006
Posts: 7307
Location: South of most, North of few | Originally posted by Jeff W.:
didn't this guitar come from a seller in Conn?? Yes...and it's never been regestered. I think he bought it from that Oklahoma guy on Ebay.(?) |
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June 2006
Posts: 7307
Location: South of most, North of few | Originally posted by Mark in Boise:
I had a loose brace on my Folklore and fixed it with a little carpenter's glue, but I wouldn't touch it with the Ute.
I'd haggle with the seller over the cost of repair and possibly with UPS, but I'd keep the Ute and send it to the factory for the fix. They might be able to give you an opinion on how and when it happened that you could use in your negotiations. Mark, I think thats exactly how it's going to go down. I want it done right, and at this point, I can afford the cost of repair if I have to pay for it. If I can recoup some of the cost, all the better, but I'm not too optimistic about that. I would have to have the seller deal with UPS, and I don't know how far that would go, if you know what I mean. |
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April 2006
Posts: 972
Location: PDX | Oh man, what a bummer. I feel for you Jim, i bet your heart just sank. Hope it all works out well for you.
_____
gh1 |
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March 2002
Posts: 14842
Location: NJ | Carp. glue'll work on a wood top, but that's not what y'got . . . send it to th'Pro's . . . |
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December 2004
Posts: 4394
Location: East Tennessee | Jim,
What a bummer. :(
I remember right after getting my 1997 Collectors I cracked 3 of the tuning knobs.
With the advice of other OFC members I contacted Ovation customer service. With their help, NO MORE PROBLEM. :cool: :D
BTW; It is currently 19 outside with a wind chill of about 10. Bring your long-johns. :D |
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June 2006
Posts: 7307
Location: South of most, North of few | Well, I'm over the initial shock now, and have sent an email to John to beg for mercy on this. We'll see how it goes. At any rate, It's going to the mothership to make it right no matter what it costs. I'm not letting this one go. |
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HELP!
