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Joined:
April 2004
Posts: 13303
Location: Latitude 39.56819, Longitude -105.080066 | This may be simple but it is often overlooked.
Have you turned off your "restore points" so that they are all erased? A lot of virus like to hide in there and when the computer is rebooted they get restored.
Turn off restore and let the computer delete all the restore points, clean for virus, reboot system and see if it is clean.
Also, the site I sent you to is cheap protection and works extremely well. I have it on all 5 family member computers. Peace of mind without aggravation is worth more than $50 IMHO. |
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Joined:
December 2001
Posts: 7224
Location: The Great Pacific Northwest | Here is a link to F-secure's easy clean.
http://www.f-secure.com/en_EMEA/security/security-center/easy-clean...
I have not used it, but I trust F-secure. I believe it is totally free to clean a system. If it cleans it... then buy f-secure and not worry anymore.
If it doesn't clean it... format the drive. |
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Joined:
December 2001
Posts: 10583
Location: NJ | it found the malware but did not clean it |
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Joined:
February 2005
Posts: 11840
Location: closely held secret | Al, I'm sorry to say you'll probably just have to bite the bullet and reinstall XP. Make sure you save only what is absolutely necessary to a different drive, reformat the boot drive before installation, and scan the saved data before moving it back post-installation.
And PLEASE get something besides Norton. It sucks. BitDefender is only $25 and one of the highest rated. Or F-Secure ($60). Anything but Norton.
Sorry, I know you didn't want to hear that. Pretend... Moody told you. |
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Joined:
August 2006
Posts: 3145
Location: Marlton, NJ | I would go with Wabbit's suggestion - except that I would install XP on a new hard drive and keep the old one as a data drive.
Al - I know this is grueling, but you can't help but laugh at the number of suggestions you've gotten between here and facebook for different antivirus/spyware programs and each person claiming it's the best! It's got to be north of 10 different programs. |
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Joined:
February 2005
Posts: 11840
Location: closely held secret | Mike, I would agree with you on the hard drive, but I don't know Al's financial/hardware situation.
I won't claim to know which A/V is the best, but I read a lot of the technical reviews. BitDefender, F-Secure and Eset-NOD32 are consistently rated in the top ten for performance, small footprint and timely updates.
I do know from personal experience that Norton misses many, many things that do not get past even the free ones like Avast or AVGFree. |
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Joined:
December 2006
Posts: 6268
Location: Florida Central Gulf Coast | I've held off in presenting my suggestion to see if the thoughtful help here would work.
Locally we have 'Digital Doctors' which straightened out my buddy's infected 'puter. We had tried all types of suggestions for many hours to no avail.
I can't recall the cost but my bud was tickled and wished he had went there first!
I had them evaluate my old laptop (no charge). The LT power supply was DOA but they pulled the HD and put it a UBS adapter (less than $30).
Later this year I plan on a newer LT and will have them do the 'transfer'.
Al, if you decide to have a professional check it out, DO NOT use the 'Geek Squad'! |
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Joined:
December 2003
Posts: 1889
Location: Central Massachusetts | Originally posted by CrimsonLake:
I would go with Wabbit's suggestion - except that I would install XP on a new hard drive and keep the old one as a data drive.
I wouldn't keep the old drive around as a data drive, you'd just be asking for trouble, as it's clearly polluted. Back up what you must and start over, or take it to a pro. |
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Joined:
February 2005
Posts: 11840
Location: closely held secret | It would be fine if full-formatted. |
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Joined:
August 2006
Posts: 3145
Location: Marlton, NJ | Originally posted by dvd:
Originally posted by CrimsonLake:
I would go with Wabbit's suggestion - except that I would install XP on a new hard drive and keep the old one as a data drive.
I wouldn't keep the old drive around as a data drive, you'd just be asking for trouble, as it's clearly polluted. Back up what you must and start over, or take it to a pro. |
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Joined:
November 2006
Posts: 2241
Location: Simpsonville, SC | Al, try downloading the free version of Malwarebytes, from www.malwarebytes.com
Download, run the setup, update and then scan.
PM if you need help.
Thank the russian mafia for this virus, regardless of your AV protection it gets though anyway.
Jim |
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Joined:
February 2005
Posts: 11840
Location: closely held secret | Beggin, see post #13 on page 1... |
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Joined:
March 2009
Posts: 416
Location: On the Coast - Halfway between SF & OR | Originally posted by alpep:
I am still in virus hell Al - How is the struggle going? |
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Joined:
December 2001
Posts: 10583
Location: NJ | tomorrow I will either
a: format my drive tomorrow and start from the beginning
b go surf fishing |
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Joined:
February 2005
Posts: 11840
Location: closely held secret | Start your drive formatting.
Go surf fishing.
Come home & finish up. |
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Joined:
November 2006
Posts: 2241
Location: Simpsonville, SC | Originally posted by The Wabbit Formerly Known As Waskel:
Beggin, see post #13 on page 1... My bad!
Sometimes it is so badly infected that MWB can't even get it. |
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Joined:
May 2008
Posts: 4996
Location: Phoenix AZ | Al, relax it's just that your computer is pissed off at you becasue of your recent purchase ... |
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Joined:
January 2006
Posts: 1120
Location: NW Washington State | Here's my free advice, worth what you paid for it...
You might get better results if you boot from a Linux-based rescue CD. If you're running Windows, the malware can still be in control when you try to scan and remove it. I tried three today to see how they behaved.
Kapersky- ran fine on my system. Malware database is from 5/09. Download the ISO and burn it to a CD. http://dnl-eu10.kaspersky-labs.com/devbuilds/RescueDisk/
AntiVir- scanned OK on my system, but I couldn't get into the clean/disinfect menu options- my newer laptop often has problems like this with Linux boot disks. Supposedly has frequent updates to its database. I think this was the one that had its own CD burning software built in. http://www.free-av.com/en/tools/12/avira_antivir_rescue_system.html
F-Secure- the ISO file neeeded for burning a CD is inside a ZIP file. The database on this one is older. I didn't succeed in updating it, even with a wired network connection. Ran slowly on my system. http://www.f-secure.com/en_EMEA/security/security-lab/tools-and-ser...
Hope this helps! I can mail you these CDs if you can wait that long.
-Steve W. |
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Joined:
August 2006
Posts: 3145
Location: Marlton, NJ | Just got back from my next door neighbor and he has something similar... it's nasty! It doesn't let you do anything - no TaskMgr, no RegEdit, won't let you boot into safe mode, locks out changing the display and so on and so on...
Steve - I'll try one of the rescue CDs on his tomorrow. |
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Joined:
October 2006
Posts: 5575
Location: big island | mike,
can you click "Run" and then type in "msconfig" and enter the start-up tab? if you can get there and then can identify the file that boots up with that trojan you should be able to uncheck it and then reboot. in my case here, the file was pav.exe (which is "personal antivirus") the file name may be different but it is worth trying. once it is disabled at the start-up another program like malwarebytes or spybot should be able to find and destroy it. i don't usually use spybot but i downloaded and used it very successfully to kill the "personal antivirus" trojan. before i unchecked the pav.exe file in the start-up, it would not allow me to download spybot.
then again, maybe this new jersey strain is more vicious than others! |
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Joined:
June 2009
Posts: 67
Location: Texas | Al,this is the only "FREE" scan I run,http://onecare.live.com/site/en-us/article/slowpc.htm I doubt it will get rid of your virus,but it might,worth a try since its free.I got something similar a few months back,took me all day to figure out how to get rid of it
good luck |
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Joined:
February 2008
Posts: 747
| A few people I know have/had it and they're saying reformat is the best solution. |
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Joined:
June 2009
Posts: 67
Location: Texas | http://askville.amazon.com/remove-PC-Antispyware-2010/AnswerViewer....
Al copy and paste ..............good luck |
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Joined:
March 2009
Posts: 416
Location: On the Coast - Halfway between SF & OR | Originally posted by alpep:
tomorrow I will either
a: format my drive tomorrow and start from the beginning
b go surf fishing Did you get the drive reformatted?
Did you catch any fish? |
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Joined:
October 2006
Posts: 5575
Location: big island | mesuspects reformatting should be the last resort but it certainly should do the job. then steer clear of wherever you suspect it could have come from. |
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OT virus help needed
