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March 2004
Posts: 1388
Location: Paris/France | Hi,
I was watching TV in my sofa tonight when I heard a very big noise coming from the wall where my guitars are hanging.
It was like if all the strings have broken at the same time!!!
I made a test each guitar and finally the I found that the trouble comes from my Ute.
She's completely out of tune and first I thought that the K-Bar was damaged but finally I discovered that it comes from the bracing.
After opening the back of the bowl, I discovered that all the braces are unglued at the level of the bridge so the top is lifted and the guitar is completely unplayable... :(
Of course, I lowered the tension of the strings to stop the damage immediately.
I'm sad tonight even if I know that the guys at the factory could make a miracle.
It's my first trouble with an Ovation since 20 years and that Ute is one of my favorite...
You can see some pics of the disaster BY CLICKING HERE.
I'm not sure to be able to sleep tonight.
J :) |
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Joined:
April 2004
Posts: 13303
Location: Latitude 39.56819, Longitude -105.080066 | WOW...my heart goes out to you!
but like you mentioned, the factory will make it like new. I hope you don't have to pay duties when you send something in for repair! |
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Posts: 3969
| Ouch! Best wishes for a speedy recovery. Mother will take care of it. |
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March 2004
Posts: 1388
Location: Paris/France | Thanks,
I don't know what I will have to pay for the repairs and it doesn't matter.
I'm not rich but it's a rare and fantastic instrument so it deserves to be repaired!!
I'm just sick to see my Ute in that condition and I will miss her... :(
J :) |
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Joined:
October 2005
Posts: 5330
Location: Cicero, NY | Ouch! Sorry that popped out on you, Jerome, but hang in there - but rest assured that she'll be (apparently) better than new when you get her back. |
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Joined:
April 2004
Posts: 13303
Location: Latitude 39.56819, Longitude -105.080066 | I would assume repairs would be covered under warranty....but shipping costs, etc. might be up there.
Might be cheaper to fly in to Florida and have it repaired while you are attending a guitar clinic! :rolleyes: |
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March 2002
Posts: 15664
Location: SoCal | Jerome, are you the original owner of it? |
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November 2003
Posts: 11039
Location: Earth·SolarSystem·LocalInterstellarCloud·Local Bub | "blowing goats" is a phrase that comes to mine |
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September 2006
Posts: 10777
Location: Keepin' It Weird in Portland, OR | Spontaneous Guitar Destruction! :mad:
Wow! That is really a drag, and scary too! ["Sux" is the word that comes to my mind...]
Best of luck with the repair. Wish You Well! |
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Joined:
June 2006
Posts: 7307
Location: South of most, North of few | Jerome, my first UTE had the same thing happen, only in transit to me. I had to send it back and the factory fixed it. I think another member had a similar problem with a UTE also. Could there be a pattern here? |
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May 2003
Posts: 4389
Location: Capital District, NY, USA Minor Outlying Islands | Zut alors! Cela suce! Je me demande si cela traduit. Or as they say in the United States, Ay Caramba! apesta! |
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Posts: 4389
Location: Capital District, NY, USA Minor Outlying Islands | I have to say also, it's a pretty stinky joke. |
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March 2004
Posts: 1388
Location: Paris/France | Originally posted by moody, p.i.:
Jerome, are you the original owner of it? I bought it this year in near mint condition from Mike (Fugot) and it's one of the 3 Ute acoustic only.
I'll send an e-mail to John when he will be back at the Factory after his vacation on 02,Jan.
The warranty doesn't cover that kind of damage because I'm not the original owner and I'll ask for a quote for the repairs.
J :) |
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Joined:
August 2004
Posts: 709
Location: Germany | Sad to hear that Jerome. Currently it´s cold and dry in Europe so a permanent low humidity in your flat could have caused the problem. Without humidifier I would have less than 30% in my music room. That´s definitely not enough for a guitar even it´s an Adamas (well, the braces are wooden). Just a thought.
Karl |
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November 2005
Posts: 4827
Location: Campbell River, British Columbia | Hmmmmm, how to play the angles....
If fugot is the original owner, maybe HE could send it to the factory for you.....? |
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March 2007
Posts: 665
Location: Tychy, Poland | +1 for Charlie Ramon.
Exactly the same happened to my fathers martin 0018 '65 one year ago. Braces unglued and top lifted and cracked, which virtually killed this guitar. Reason was humidity.
Since i don't have a humidifier i put wet clothes or wet towels on a heater every other day and iot gets the work done, i have 45-50% humidity in my room so it's ok. |
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May 2003
Posts: 4389
Location: Capital District, NY, USA Minor Outlying Islands | I guess Germany is the same as New York. I started the humidifier in November. The humidity outside the house is always above 40% here, but when the heater goes on, the indoor humidity goes below 40%. |
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Posts: 5575
Location: big island | so sorry, jerome!
i would like to see the folks at the mothership offer special consideration to jerome on this situation. there is no telling how much great influence his labor of love website and devotion to the brand has benefited Ovation company. would anyone else here object? |
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November 2005
Posts: 4827
Location: Campbell River, British Columbia | Of course, with the exception of members here who are also shareholders in the company, it's not our place to make commitments for the company.....
......and not even the shareholders for that matter. |
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March 2004
Posts: 1388
Location: Paris/France | Karl is right!!
It's cold in France and the air is very dry at this season.
Around 40% outside and probably less than 30% inside.
I've put humidifiers on my heater so the humidity should be between 30% and 40% in few hours.
Thanks for your support. ;)
J :) |
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April 2004
Posts: 13303
Location: Latitude 39.56819, Longitude -105.080066 | Best to try and get it up around 45%. |
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Joined:
October 2006
Posts: 5575
Location: big island | Originally posted by fillhixx:
Of course, with the exception of members here who are also shareholders in the company, it's not our place to make commitments for the company.....
......and not even the shareholders for that matter. not a commitment, just a suggestion. |
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Joined:
March 2004
Posts: 1388
Location: Paris/France | Originally posted by fillhixx:
Of course, with the exception of members here who are also shareholders in the company, it's not our place to make commitments for the company.....
......and not even the shareholders for that matter. I never looked for any favour for myself to factory and it will be the same this time!!
The website is my hobby and my passion and surely not a way to have a special treatment compared the other O's customers.
They're doing a so great job that's why I don't need anything else... ;)
Thanks
J :) |
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August 2003
Posts: 4619
Location: SoCal | It "shouldn't have happened".
I'm sure the staff will be helpful. |
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March 2006
Posts: 269
Location: Nîmes, south of France | Hi Jerome,
Very sad story ...however i'm sure that can be fixed at the factory.
Also that would not happen with a carbon bracing (i suggest the idea of a carbon bracing). Wood and carbon are two different materials which, glued together could become an issue when combined with humidity variations. This problem is well known in aeronautic industry with carbon and glass laminates (i know that from glider building in which i was involved years ago).
That's a very special Christmas for you my friend. |
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A Very Bad Joke Before Xmas...
