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Joined:
December 2001
Posts: 7247
Location: The Great Pacific Northwest | Hi Everyone,
I'm not sure how long I'll leave this thought posted, but it's time this was said. I'm not sure what I did to make myself so "unavailable" because it certainly was never intended, but for SEVERAL YEARS I have heard rumors that some folks have suggestions and comments for this site, but they simply REFUSE to tell me what they are.
I keep hearing from Alpep that "hey, heads up that so-n-so has an issue or suggestion or whatever and I told them to contact you." I say "hey cool" Now insert sound of cyber-crickets because I hear NOTHING.
Now, I see members of this supposed "FAMILY" over on the Takamine board discussing that the front page of the OvationFanClub is down. They even post a workaround on the Takamine forum so they can continue to post and read the OvationFanClub forum. But no one, not even those that POSTED ON THESE OVATION FORUMS AFTER THE WORKAROUND bothered to tell me about it????
So let me get this straight. It's easier to post a thread and have a discussion on another forum about an issue here, than it is to type an email to mileskb@aol.com or even just webmaster@ovationfanclub.com ? Or God forbid... pick up the phone.... I do not understand. Am I such an terrible person?
It's easier even appearently to dump on Alpep when he's at a social event about suggestions and such than it is to contact me, the person that could actually do something? Some family I created here.
Sure, there are some things that I may not be able to do anything about, or maybe even not want to do anything about. But there is NO issue that I can not at least address.
One thing is an ABSOLUTE TRUTH. I cannot resolve ANY issue that I KNOW NOTHING ABOUT.
But back on track... exactly how do you think I felt seeing an actual site problem with the OvationFanClub, posted on ANOTHER SITE, and even a WORKAROUND posted on the OTHER SITE, and yet, after nearly THREE DAYS... NOT ONE PERSON had the decency to let me know there was a problem.
Have a lovely day. |
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Joined:
March 2005
Posts: 12761
Location: Boise, Idaho | Speaking only for myself, Miles, I just assumed you knew and there was some work being done on the front page. I didn't know anything about a workaround and hadn't visited the Tak site. I just clicked on the next line in my history and got there. I'm sure we'll barrage you with emails the next time. I would have liked to find out what I could do with my time if I couldn't get on the site for 3 days. |
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Joined:
November 2006
Posts: 2241
Location: Simpsonville, SC | Sorry Miles! I go directly to the General Posting Section and wasn't having a problem. For a brief time I couldn't go backwards after posting something, but that only lasted for a few minutes (just figured it was a temporary glitch).
We will contact you directly from now on, please accept our apologies! |
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Joined:
December 2006
Posts: 6996
Location: Jet City | Ditto to what Mark said Miles. I figured I'd just be the 12 billionth person to send you a note on it, so I didn't bother. The thought did cross my mind several times.
As for the work around, I just posted the link I always use.
Next time I'll turn off my brain and just send a note directly or call.
Damon |
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Joined:
October 2006
Posts: 5575
Location: big island | my sincerest apologies, miles. someone posted that the problems were known by the admin and that it was being worked on. also there are periodic episodes of server down time so i figured it was par for the course. then when i saw a few pm alerts in my email i realized others were not having the same issues logging on. |
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Joined:
December 2001
Posts: 7247
Location: The Great Pacific Northwest | I have seen a report, nor experienced a "server down time" of other than a few moments (other than what I may have posted as an alert) in over two years. Just FYI.
Not saying there may not have been one, or even several... but again.. If I don't know about it, I can't do much about it. |
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Joined:
September 2003
Posts: 9301
Location: south east Michigan | Other then the infrequent slowdown, I have not experienced a problem with the site. |
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Joined:
October 2006
Posts: 5575
Location: big island | i wonder why bookmarked links that have worked all along all of a sudden no longer function?
and perhaps the server down time is more of a local "island" glitch. i dunno. |
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Joined:
January 2006
Posts: 5881
Location: Colorado Rocky Mountains | I am not as technically savvy as many members, so I'm never convinced that it isn't only my problem, or the result of something I've done to my computers. The OFC site runs so seamlessly without issues that I always look at my own systems first, and often discover something that I've screwed up. I have a team of experts on my staff and they are always doing various upgrades to our systems which, on occasion, impact my connectivity capability. I am sorry for presuming that our administrators already knew about the issue on Sunday, and I'm sorry for posting something to this effect. My bad. I am usually the last to know when there are real site issues, and even if I am made aware, I don't really understand what it means or even how to report them. Nevertheless, I'll make a better effort at it in the future. |
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Joined:
December 2006
Posts: 6996
Location: Jet City | It was the non-forum parts of the main OFC site that were down. If you logged directly into any parts of the actual forum all was good, if you tried to go to the OFC main page or member galleries or whatever, that stuff was inaccessible. The error read that the server was busy. |
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Joined:
February 2003
Posts: 2178
Location: the BIG Metropolis of TR | I apologize also....I have the "WELCOME" page bookmarked in my browser,when it comes up,I simply click on the "OvationFanClub"(Get Plugged In) logo at the top of the page to take me to the "daily" post.
When the "WELCOME" page wouldn't come up.....(I panicked :eek: )then after I calmed down,I Googled "Ovation Fan Club" and clicked on the "Forum" link and whew, it opened on the index page.....Where the 1st thing I saw was a post by you(In Announcements) that said "Topic: Site Layout Update"
When I opened it ,it said that you were making some minor changes to the layout of the site...that had to do with the menu and such.
After reading that,I tried clicking on "Member Access" "Reference" "Merchandise" etc with no luck....SO....I said to myself: "Well,everything is beening taken care of by Miles, I'll just wait to see the "new" changes"......Then.....I went and read the daily posts! ;)
I thought you had a handle on it....everything was under control....and all would be cool....by Monday.....
I never realized you knew nothing about the problem.....next time we'll know to let you know!
{edit} - I just went back to the "Topic: Site Layout Update" post and noticed the date of the post was July 15, 2007 09:08 AM :eek: ........Oops!
...in my best Maxwell Smart voice: "Sorry 'bout that Chief!" |
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Joined:
November 2002
Posts: 3664
Location: Pacific Northwest Inland Empire | Sorry, I'm "Sgt. Schultz" on this one. I'm kinda with several of The Membership; I probably had messed up somewhere. |
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Joined:
April 2004
Posts: 13303
Location: Latitude 39.56819, Longitude -105.080066 | I assumed it was localized since most of the issues were affecting us in the western states. This seemed to be borne out by the fact that when the tried and true "www.ovationfanclub.com" link did work for me, I could see that tons of posts had been made without any comments that the system was having trouble.
Since the message that would come up indicated that the trouble was due "to the server being busy", I figured that it was a temporary issue so why bother to report something that would probably be fixed by the time it was reported.
The workaround was merely a quick and dirty way to get my OFC fix that appeared to be a working link that I could use.
Hope that explains some of the thought process. |
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Joined:
January 2002
Posts: 14127
Location: 6 String Ranch | If I have a problem in the future Miles I'll come right to you. As it was, I didn't have a problem. I know sometimes it gets slow but there are 6000+ members. Over there it's a smaller base and a little different as well. I like that and have said so. I also like it here and continue to post here.
Frankly I've always found you to be very reachable. |
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Joined:
June 2007
Posts: 3084
Location: Brisbane Australia | Fair comment Miles
It goes to show what happens when we make assumptions. |
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Joined:
March 2002
Posts: 15680
Location: SoCal | Miles, like the Begger, I come straight in to the bulletin board. Never had any idea there was a problem. Besides, you know I'd just call you directly with any issue, big or small.
As for this "family" you created, keep in mind that as disfunctional as it can be at times, it's a hell of a lot more functional than most families out there.
Can you tell I like it here? |
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Joined:
November 2006
Posts: 2241
Location: Simpsonville, SC | short of disappearing for awhile....yes! |
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Joined:
October 2007
Posts: 2711
Location: Vernon CT | I found the "forum" slow for a short while but nothing that doesn't happen on occasions on any Website. I really didn't know there was a problem here. |
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Joined:
March 2007
Posts: 843
Location: CA | I plead ignorance of all things 'webpage', with a minor in human nature:
* Everybody always thought the prettiest girls got asked out, so nobody asked
* Everybody thought the webmaster got told, so nobody told |
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Joined:
April 2008
Posts: 498
| I thought it was my computer, and have just been coming in through my history... didn't even think it was just the front page...
had I known I would have let you know... I know how bad we freak out when our sites or pages get screwed up...
Glenn |
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Joined:
November 2005
Posts: 4833
Location: Campbell River, British Columbia | What's a Taka Mine? Italian roundback?
Miles s'all good. |
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Joined:
June 2007
Posts: 270
Location: Yorkshire, England | Miles, there were a couple of occasions over here in the UK when I was unable to log on - all the error message stated was that the site was experiencing a `high volume of traffic' - Didn't think it was anything other than that. |
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Joined:
December 2001
Posts: 10583
Location: NJ | Guys
I give up.
You KNOW who you are. I am constantly getting complaints about the website. You KNOW this.
This is your opportunity. If you have an issue a crtique a criticism suggestion or even some praise PLEASE e mail it to miles.
Otherwise the next time I am at a gathering and I get a bunch of stuff about this not being changed or that not being accessible or I hate the photo gallery (which Miles KNOWS I hate) or somtething else I just don't want to hear it.
In other words all those who told have said to me I have contacted Miles or he never gets back to me or what ever excuse, Let's use this opportunity to E MAIL him make your concerns public and see what can happen to benefit us all.
otherwise put a fork in it. |
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Joined:
September 2006
Posts: 10777
Location: Keepin' It Weird in Portland, OR | Sorry this upset you Miles! :(
I appreciate all the work y'all did to create this place.
As for me, I have "Today's Active Topics" bookmarked, so I come straight here.
Every-so-often I have trouble getting to the Gallery or Posting due to "Large Volume of Traffic"...
I just blamed Comcast, or assumed that it was a busy night.
I wouldn't want either of you guys to think that I (we) don't appreciate your work and vision.
Love You Folks, "Don't Worry Be Happy!" :D |
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Joined:
November 2003
Posts: 11039
Location: Earth·SolarSystem·LocalInterstellarCloud·Local Bub | Miles,
The Front Page wasn't working.
This url will get you there:
http://www.ovationfanclub.com/cgi-bin/ubb/non-cgi/ultimatebb.php?ub... |
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Hurt, Insulted and a bit Frustrated......
Forums Archive -> The Vault: 2008
