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Joined: January 2006 Posts: 1478
Location: Michigan | I dont know about you but I am sick & tired of having to call a business and end up going through 15 minutes of BULLSH@T pressing buttons to get to a REAL PERSON , I have used this quite a few times and it has worked very well when you want to get to a HUMAN without having to prompt for a lifetime to reach them.
Its worth a try to save one some extra time that you could of been playing your Ovation instead of pushing phone buttons getting frustrated.
Hope it helps.GWB
http://gethuman.com/ |
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Joined: January 2002 Posts: 14127
Location: 6 String Ranch | now that's useful
Here's another http://flightview.com
There also is one flighttracker.com but I think that one os for private aircraft.
If someone is picking people up at an airport this season it will be helpful to know if it's on time. |
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Joined: June 2005 Posts: 1320
Location: Round Rock, TX | Thanks, guitarwannabee. I've got the site bookmarked now. Before this list I would generally hit 0 or say "agent" or "operator" to shortcut IVR mazes. Didn't always work, but more times than not it would provide the desired effect. |
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Joined: March 2002 Posts: 14842
Location: NJ | I've used that FlightView one a couple of times.
Thanks for that,btw . . . |
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Joined: January 2006 Posts: 5881
Location: Colorado Rocky Mountains | Thanks, Cliff. This will prove to be useful and time-saving. |
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Joined: December 2004 Posts: 2150
Location: Orlando, FL | Another hint - Some IVRs are made to try to reduce customer frustration. If you start repeating the F-word, the system may route you to a person. Or not, it has worked for me on occasion. |
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Joined: March 2005 Posts: 12758
Location: Boise, Idaho | You want to tell us how you discovered this, DZ? |
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Joined: December 2004 Posts: 2150
Location: Orlando, FL | Originally posted by Mark in Boise:
You want to tell us how you discovered this, DZ? The corporate hell I now work at runs a bunch of call centers. I heard it in a discussion with some engineers.
Like I said, sometimes it works. sometimes it doesn't. And shouting obscenities into the phone usually makes me feel somewhat better... |
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Joined: March 2005 Posts: 12758
Location: Boise, Idaho | Boring. I was hoping for something like you heard it from Cliff, but it didn't work for Templeman because of his accent. |
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Joined: December 2004 Posts: 2150
Location: Orlando, FL | No the unintelligible accent is when you get an agent... |
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