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2wheeldrummer |
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Joined: February 2014 Posts: 714 Location: moline,illinois | Hey guys has anyone sent a guitar in for work at the new mini-mothership in CT and did you run into any problems getting to go to the right address. I shipped a guitar a couple weeks ago via USPS,the address I got from ovation customer service was in Pine Meadow ,CT but the postal service in there typical inability to do things right first sent it to pine meadow and then to a New Hartford post office where they say someone from ovation needs to come pick it up so now I'm in limbo.  | ||
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| iglupickin |
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| alpep |
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| Standingovation |
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Joined: June 2002 Posts: 6201 Location: Phoenix AZ | |||
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| 2wheeldrummer |
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Joined: February 2014 Posts: 714 Location: moline,illinois | alpep - 2019-11-27 9:53 AM call the number and tell them to pick it up in new hartford. as I understand it is just down the road I have emailed Ovation customer service and the USPS,Ovation did go and pick up the guitar and the post office is being there usual brainless government organization saying Ovations mailing address is a PO Box in New Hartford and something about Pine Meadow not getting deliveries of large boxes For what its worth I would not ship USPS but go with UPS or Fedex they seem to be able to find an address better than out inept government service | ||
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| DanSavage |
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Joined: June 2012 Posts: 2330 Location: Pueblo West, CO | 2wheeldrummer - 2019-11-27 7:44 PM alpep - 2019-11-27 9:53 AM call the number and tell them to pick it up in new hartford. as I understand it is just down the road I have emailed Ovation customer service and the USPS,Ovation did go and pick up the guitar and the post office is being there usual brainless government organization saying Ovations mailing address is a PO Box in New Hartford and something about Pine Meadow not getting deliveries of large boxes For what its worth I would not ship USPS but go with UPS or Fedex they seem to be able to find an address better than out inept government service FWIW, I've shipped almost 20 guitars using USPS Priority Mail exclusively without any problems at all. When I had my model airplane business I used USPS to ship all over the world including USA, Europe, Japan, and South America. The only problem I've ever had was a kit I sent to France. Their postal service lost the box, but eventually found it and delivered it. I'm talking about almost 200 model airplane kits. One of the reasons I believe for my success in shipping guitars via USPS is that I always ship it using the fastest service available, which is either USPS Priority Express (2-day) or USPS Priority (3-day). I figure the shorter amount of time it's in their hands, the better. It's expensive, but peace of mind doesn't always come cheap. Even so, as expensive as it is, OOPS and FedEx still cost more. Depending on the destination Priority Express will sometimes offer a money-back guarantee. If it isn't delivered by the specified time, you get a 100% refund on shipping costs. They're the only shippers to offer this. I was able to take advantage of this when I bought my Book Elite from Patch. USPS delivered it in 3 days instead of the promised 2 days and I got my shipping costs back. | ||
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| hwebster |
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| elginacres |
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| 2wheeldrummer |
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Joined: February 2014 Posts: 714 Location: moline,illinois | |||
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| elginacres |
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