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How long is too long?

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gulfcoast
Posted 2008-02-05 11:16 PM (#56444)
Subject: How long is too long?


Joined:
November 2004
Posts: 1330

Location: ms
Ok I have a couple of guitars in the shop. My D28 is in Nashville and I knew up front it will be a while and I`m fine with that . Now my Taylor is in a shop in Mobile AL. The guy told me it would be ready around my Bday (nov 22) I talked to him the end of Dec and he had only upgraded the ES system and had not touched the other repair (top seam). I bought the guitar knowing it needed the work but do you guys think its time to build a fire under his butt?
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Old Man Arthur
Posted 2008-02-05 11:36 PM (#56445 - in reply to #56444)
Subject: Re: How long is too long?



Joined:
September 2006
Posts: 10777

Location: Keepin' It Weird in Portland, OR
Originally posted by gulfcoast:
Ok I have a couple of guitars in the shop. My D28 is in Nashville and I knew up front it will be a while and I`m fine with that . Now my Taylor is in a shop in Mobile AL. The guy told me it would be ready around my Bday (nov 22) I talked to him the end of Dec and he had only upgraded the ES system and had not touched the other repair (top seam). I bought the guitar knowing it needed the work but do you guys think its time to build a fire under his butt?
YES!
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stephent28
Posted 2008-02-05 11:40 PM (#56446 - in reply to #56444)
Subject: Re: How long is too long?



Joined:
April 2004
Posts: 13303

Location: Latitude 39.56819, Longitude -105.080066
noisy wheel gets the grease...
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maxdaddy7271
Posted 2008-02-06 12:54 AM (#56447 - in reply to #56444)
Subject: Re: How long is too long?


Joined:
March 2006
Posts: 482

Location: enid, ok
Did you buy it to play it or for someone to sit on?
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AussieJames
Posted 2008-02-06 3:12 AM (#56448 - in reply to #56444)
Subject: Re: How long is too long?



Joined:
June 2007
Posts: 3084

Location: Brisbane Australia
Does the mothership fix "ring ins"? :D
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AussieJames
Posted 2008-02-06 3:14 AM (#56449 - in reply to #56444)
Subject: Re: How long is too long?



Joined:
June 2007
Posts: 3084

Location: Brisbane Australia
Seriously, toast his nether regions!!
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Trader Jim
Posted 2008-02-06 5:30 AM (#56450 - in reply to #56444)
Subject: Re: How long is too long?


Joined:
June 2006
Posts: 7307

Location: South of most, North of few
A luthier that doesn't stay somewhat within his original schedule isn't worth dealing with.
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Beal
Posted 2008-02-06 7:43 AM (#56451 - in reply to #56444)
Subject: Re: How long is too long?



Joined:
January 2002
Posts: 14127

Location: 6 String Ranch
what is the guys history? does he say 6 weeks and take 12? but you go with him anyway cause he's good and you're not in a hurry. In that case too long happens about the 14th week.
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bvince
Posted 2008-02-06 8:37 AM (#56452 - in reply to #56444)
Subject: Re: How long is too long?



Joined:
September 2005
Posts: 3619

Location: GATLINBURG TENNESSEE :)
You would never have that problem with the Ovation shop.
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moody, p.i.
Posted 2008-02-06 8:51 AM (#56453 - in reply to #56444)
Subject: Re: How long is too long?


Joined:
March 2002
Posts: 15678

Location: SoCal
You have that problem occassionally with with organization or company. Can you put up with it, and are the results worth it? That's life.....
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gulfcoast
Posted 2008-02-06 9:38 AM (#56454 - in reply to #56444)
Subject: Re: How long is too long?


Joined:
November 2004
Posts: 1330

Location: ms
I was going to send it to Taylor but the guy I talked to at Taylor said this guy had worked with them and was really good. He does Taylor and Martin warranty. The shop in Nashville that has my D28 is worth the wait and they tell you up front it will take a while and cost a lot. I guess I`m just in a hurry to get it back and try to trade it to one of you guys for an Ovation.
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an4340
Posted 2008-02-06 9:58 AM (#56455 - in reply to #56444)
Subject: Re: How long is too long?


Joined:
May 2003
Posts: 4389

Location: Capital District, NY, USA Minor Outlying Islands
I guess you get what you pay for ...

I'd want an explanation why it was taking too long and when will it be done.

It's a small world out there and a luthier can't afford to abuse his customers. Of course, if there's a death in the family or something that's something else ... but barring that ... tell him to get on the stick. He knows his reputation's on the line.
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cliff
Posted 2008-02-06 10:03 AM (#56456 - in reply to #56444)
Subject: Re: How long is too long?


Joined:
March 2002
Posts: 14842

Location: NJ
Happens sometimes . . .

The guys that're REALLY good at what they DO, but just have no concept of "deadlines" . . .

I used t'know a LOT of really good signpainters that were the same way . .
(in fact, I used t'be ONE of 'em . . .)
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edensharvest
Posted 2008-02-06 10:33 AM (#56457 - in reply to #56444)
Subject: Re: How long is too long?


Joined:
March 2006
Posts: 1634

Location: Chehalis, Washington
Originally posted by bvince:
You would never have that problem with the Ovation shop.
Generally speaking you're right, though the last one I had in for a "4-6" week repair took almost 3 months, and came back with a finish crack it didn't have before. Granted, Budny & Co took it back and is fixing it no problem, but even that has taken already another 3 weeks with no definite date for getting it back to me.

Everyone has delays and slow-downs, but over two months past the estimate I would think is way too long.
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geardaddy37
Posted 2008-02-06 10:54 AM (#56458 - in reply to #56444)
Subject: Re: How long is too long?


Joined:
December 2007
Posts: 54

Location: Eaton Rapids Michigan
I'm lucky...I just go to Elderly with my problems and they fix it...when they say it will be done! (or they gimmee a call...) You shouldn't have to ask. that guy is not communicating with you. I wuld ask for my guitar back.
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an4340
Posted 2008-02-06 11:26 AM (#56459 - in reply to #56444)
Subject: Re: How long is too long?


Joined:
May 2003
Posts: 4389

Location: Capital District, NY, USA Minor Outlying Islands
I'm lucky too.
My guy is

Gary Fried
Fried Guitars (I love that name)
546 State Street
Brooklyn, NY 11217
Convenient to the 2,3,4,5,N,Q,R,G,C and LIRR trains.

Similarly, if he can't make the deadline, he'll call. Though that's never happened. In fact, he's called me to come get my guitars early because he needs room in his shop!
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gh1
Posted 2008-02-06 11:57 AM (#56460 - in reply to #56444)
Subject: Re: How long is too long?


Joined:
April 2006
Posts: 972

Location: PDX
We have a quite a few repair shops in Portland. But only three i would take my acoustic guitars to. I've used them all, but now only use one of them and here's why.

With the first two i have stories to match yours -- definately not as long as yours but i've experienced significant delays.

The third shop will schedule an appointment. Let's say i needed a brace reglued. I call them up, tell them what work is needed, and ask when they can get to it. They check their schedule, give you a date and the amount of time it will take to fix - usually one day for minor repairs and set-ups. Drop off the guitar on the way to work and pick it up on the way home. I had a neck reset on my Guild M-20 -- in and out in 3 days and they leveled the frets, gratis.

No other shop in town does this. You drop off the guitar and they get to it when they get to it. But you have to leave the guitar there.

I'm not sure how common a practice taking an appointment is in the guitar repair business, but not common i think.

Personally, if it were my guitar -- i'd have gone and picked it up by now and found another repair shop.

_____
gh1
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an4340
Posted 2008-02-06 4:54 PM (#56461 - in reply to #56444)
Subject: Re: How long is too long?


Joined:
May 2003
Posts: 4389

Location: Capital District, NY, USA Minor Outlying Islands
Like I said, if the guys got a good explanation that's one thing, but I'm pretty sure there's at least another luthier in ms.
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PEZ
Posted 2008-02-06 5:27 PM (#56462 - in reply to #56444)
Subject: Re: How long is too long?



Joined:
July 2003
Posts: 3111

Location: Nashville TN.
Originally posted by bvince:
You would never have that problem with the Ovation shop.
Yup its on time or early for quaoted price or less
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gulfcoast
Posted 2008-02-06 5:35 PM (#56463 - in reply to #56444)
Subject: Re: How long is too long?


Joined:
November 2004
Posts: 1330

Location: ms
Will they work on Taylors?
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Northcountry
Posted 2008-02-06 5:42 PM (#56464 - in reply to #56444)
Subject: Re: How long is too long?
Joined:
February 2004
Posts: 2487

If this guy is an authorised Taylor repair shop then call Taylor and tell them what your dealing with.
Then when you get it back... sell it! and Buy Al's Adamas 1. You won't have problems with these guitars they sound better than any taylor I have ever heard. They are great looking guitars that are built like iron! Believe me I have gigged exclusively with these Adamas's now for a while and not one problem yet. No cracking from dry climate or warping from to much moisture no worries if they get bumped. No worries when you let you friend who has buttons on his shirt play it, because the bowl back is indestructable. Finger scratches do not show as well.

IMHO
Randy
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Paulcc1
Posted 2008-02-06 6:00 PM (#56465 - in reply to #56444)
Subject: Re: How long is too long?


Joined:
September 2004
Posts: 1180

Location: Vermont USA
Introduce him to your brothers Smith and Wesson
Pauly
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muzza
Posted 2008-02-07 4:01 AM (#56466 - in reply to #56444)
Subject: Re: How long is too long?



Joined:
August 2005
Posts: 3736

Location: Sunshine State, Australia
Originally posted by gulfcoast:
.... do you guys think its time to build a fire under his butt?
I'm surprised nobody on this forum has yet suggested to build a fire under the Taylor. :p
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Trader Jim
Posted 2008-02-07 5:22 AM (#56467 - in reply to #56444)
Subject: Re: How long is too long?


Joined:
June 2006
Posts: 7307

Location: South of most, North of few
they do start real easy....and burn nice.
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