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OT virus help needed

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CrimsonLake
Posted 2009-08-12 10:55 PM (#403936 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
August 2006
Posts: 3145

Location: Marlton, NJ
Originally posted by lanaki:
mike,
can you click "Run" and then type in "msconfig" and enter the start-up tab? if you can get there and then can identify the file that boots up with that trojan you should be able to uncheck it and then reboot. in my case here, the file was pav.exe (which is "personal antivirus") the file name may be different but it is worth trying. once it is disabled at the start-up another program like malwarebytes or spybot should be able to find and destroy it. i don't usually use spybot but i downloaded and used it very successfully to kill the "personal antivirus" trojan. before i unchecked the pav.exe file in the start-up, it would not allow me to download spybot.

then again, maybe this new jersey strain is more vicious than others!
Randy - that was the very first thing I did... they just kept coming back after rebooting.
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lanaki
Posted 2009-08-12 10:57 PM (#403937 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
October 2006
Posts: 5575

Location: big island
Originally posted by jstout:
http://askville.amazon.com/remove-PC-Antispyware-2010/AnswerViewer....


Al copy and paste ..............good luck
al has apparently tried this method with no results.
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lanaki
Posted 2009-08-12 11:00 PM (#403938 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
October 2006
Posts: 5575

Location: big island
mike,
how many instances of suspicious start-up files did you uncheck? there may be more than one listed. also you may see start-up files that are blank in the startup and command lines. these should be unchecked.
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fletcher
Posted 2009-08-12 11:07 PM (#403939 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
March 2009
Posts: 416

Location: On the Coast - Halfway between SF & OR
Guys, reformatting is no big deal.

Wipe the drive, re-install your OS (or a newer version), re-install your applications, test everything, then reload your personal files from your back-ups.

Believe me it's faster and a lot less frustrating.
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lanaki
Posted 2009-08-12 11:13 PM (#403940 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
October 2006
Posts: 5575

Location: big island
all depends on what you've got installed. a reformat and re-install of all my applications and their updates has taken up to a day and a half in the past. i now run nearly all my apps/music and video files and backups on external drives.
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CrimsonLake
Posted 2009-08-12 11:13 PM (#403941 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
August 2006
Posts: 3145

Location: Marlton, NJ
Originally posted by lanaki:
mike,
how many instances of suspicious start-up files did you uncheck? there may be more than one listed. also you may see start-up files that are blank in the startup and command lines. these should be unchecked.
Randy - I basically unchecked everything.
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lanaki
Posted 2009-08-12 11:16 PM (#403942 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
October 2006
Posts: 5575

Location: big island
it's gotta be the jersey strain! can you identify which trojan program it is?
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fletcher
Posted 2009-08-12 11:20 PM (#403943 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
March 2009
Posts: 416

Location: On the Coast - Halfway between SF & OR
Originally posted by lanaki:
all depends on what you've got installed. a reformat and re-install of all my applications and their updates has taken up to a day and a half in the past. i now run nearly all my apps/music and video files and backups on external drives.
Holy Crap!! A day and a half?
How many applications do you run on that machine?
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Waskel
Posted 2009-08-12 11:35 PM (#403944 - in reply to #403886)
Subject: Re: OT virus help needed



Joined:
February 2005
Posts: 11840

Location: closely held secret
Too many, apparently.
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CrimsonLake
Posted 2009-08-12 11:37 PM (#403945 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
August 2006
Posts: 3145

Location: Marlton, NJ
Originally posted by CrimsonLake:
Originally posted by lanaki:
mike,
how many instances of suspicious start-up files did you uncheck? there may be more than one listed. also you may see start-up files that are blank in the startup and command lines. these should be unchecked.
Randy - I basically unchecked everything.
I didn't see anything that identifies the strain, but it's behaving exactly as described - takes over IE, doesn't let you do anything related to virus/spyware checking... all of the usual nonsense.

I went to the dos window and deleted a bunch of suspicious crap, but some of it was in use and it wouldn't let me delete it. I've been doing this for a long time and this is the first time I haven't been able to make any headway with one of these things.
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lanaki
Posted 2009-08-12 11:45 PM (#403946 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
October 2006
Posts: 5575

Location: big island
mike,
does any of the listed trojan "antivirus" programs show up in the start menu from the desktop?
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lanaki
Posted 2009-08-13 12:00 AM (#403947 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
October 2006
Posts: 5575

Location: big island
Originally posted by fletcher:
Originally posted by lanaki:
all depends on what you've got installed. a reformat and re-install of all my applications and their updates has taken up to a day and a half in the past. i now run nearly all my apps/music and video files and backups on external drives.
Holy Crap!! A day and a half?
How many applications do you run on that machine?
s'pose i should've mentioned problems with validation on the OEM XP Pro disk and hassling with microsoft over it. that was the half day.
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BluesSailor
Posted 2009-08-13 8:47 AM (#403948 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
February 2005
Posts: 1132

Location: Parrish, FL
After you have made adjustments to the registry, go to Control Panel; System; System Restore; and check the box at the top that says:

Turn Off System Restore

Now reboot your computer and run your anti-virus again. Let it do its thing and re-boot once again. After start-up go back and UNCHECK the box under System Restore. This must be done!

This should keep your computer from re-infecting itself on reboot after you think you have eliminated the virus.

I hope that I have described this right. Hopefully someone who is more familiar with this process will chime in and clarify. I had the 2009 version of this Trojan on my daughter’s computer and had the same re-infection issues. Some research on the net provided this process and it worked like a charm.

Blues
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alpep
Posted 2009-08-13 10:23 AM (#403949 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
December 2001
Posts: 10583

Location: NJ
still trying NOT to reformat

caught 3 sand sharks
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fletcher
Posted 2009-08-13 10:57 AM (#403950 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
March 2009
Posts: 416

Location: On the Coast - Halfway between SF & OR
Originally posted by alpep:
still trying NOT to reformat

caught 3 sand sharks
No sand sharks in my area of the coast; is catching 3 of them a good thing?
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alpep
Posted 2009-08-13 11:09 AM (#403951 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
December 2001
Posts: 10583

Location: NJ
catching any fish is a good thing

a bad day at fishing beats a good day messing with viruses on your computer
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fletcher
Posted 2009-08-13 11:12 AM (#403952 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
March 2009
Posts: 416

Location: On the Coast - Halfway between SF & OR
Originally posted by alpep:
catching any fish is a good thing

a bad day at fishing beats a good day messing with viruses on your computer
AGREED!!
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