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Joined:
June 2007
Posts: 3084
Location: Brisbane Australia | A friend sent me a link to a supposed music video which I tried to download, unsuccessfully I might ad.
I have obviously dowloaded something I shouldn't and now my pc is on the fritz.
I have the McAfee virus protection package with automatic updates and a full scan comes up with nothing.
It only seems to affect Internet Explorer.
It will load ok and seems to work for a while then I get a Runtime Error message and the IE just basically drops out.
If I use Mozilla everything works fine, or seems to at least.
I spoke to my computer guy and he seemed to think I picked up a bug in IE and suggested that I reinstall IE using Mozilla.
Any suggestions would be greatly appreciated.
I'm not sure that I have a lot of faith in McAfee
Is Norton any better?
Is there some other reliable exterminator that can be downloaded that may help?
Thanks in anticipation
AJ |
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Joined:
September 2006
Posts: 10777
Location: Keepin' It Weird in Portland, OR | IE sux! I have Firefox... I still have IE, but I never use it.
I was gonna suggest you do a System Recovery back to the day before you downloaded that video.
But I really like that uninstall/reinstall IE idea too.
But I would try the System Recovery first.
I am a total novice geek... So let me know if that Uninstall-thing works.
I might have to do it myself sometime. |
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Joined:
September 2008
Posts: 58
Location: Just outside Dallas, TX | Use Firefox and search for Hijackthis... It is the best cleaner on the market...
Clean Cache and History in IE??? Also under advanced it may have installed a Active Module that loads... Try looking at Task manager (active Tasks) before and after starting IE... It should show IE obviously and anything else that loads up with it... you can terminate the task and determine where it is...
Another option is get MS Defender (free)... it does a decent job of stopping malicious code inside IE
Wanna guess what I have done for a living for 25+ years??? |
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Joined:
April 2004
Posts: 13303
Location: Latitude 39.56819, Longitude -105.080066 | Trendmicro has good stuff but when all else fails I have used this with great success.
PREVX |
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Joined:
June 2007
Posts: 3084
Location: Brisbane Australia | Originally posted by DRK HRSE:
Wanna guess what I have done for a living for 25+ years??? [/QB] "Wanna guess what I haven't"? :D
Thanks DRK HRSE and you Stephen
I'll give it a shot tonight.
AJ |
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Joined:
December 2001
Posts: 7224
Location: The Great Pacific Northwest | My professional opinion would be the following.
1. check how much free space is left. An "unsuccessful download" may have failed because you ran out of space.
2. It sounds like from your description you may have an auto-download-recover widget/plugin for IE that's attempting to continue to download the file that failed. I had one of these once that installed with Nortons. When I removed Nortons it didn't remove the widget and I spent nearly 4 months with exactly what you are describing. It took a bit of deep digging and resource monitoring to figure it out. Had to re-install Nortons, remove the plugin then uninstall Nortons. Not fun.
3. In general, while I do not use McAfee or Norton, if they are up to date, you are likely safe... also... things that download don't automatically run, usually... especially when you say the download failed.
4. f-secure is the virus protection I recommend
5. Lavasofts AdWare is what I recoemmend as a secodary malware seeker.
6. For cleaning up garbage I use CCleaner |
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Joined:
June 2007
Posts: 3084
Location: Brisbane Australia | Thanks Miles :) |
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Joined:
December 2003
Posts: 1889
Location: Central Massachusetts | Jim, wish I could help you but I don't have anything to suggest beyond what has already been said. Stick with Firefox once you've got things cleaned up, you won't regret it. |
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Joined:
October 2006
Posts: 5575
Location: big island | jim,
are you running XP or Vista?
in either case, the first thing to try is deleting all the temporary files in IE. Open IE, go to Tools--->Internet Options--->Delete Temporary Files
this may easily take care of your problem. if not, let me know. |
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Joined:
June 2007
Posts: 3084
Location: Brisbane Australia | XP
Thanks Randy |
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