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Ovation Web page error?

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Jonny
Posted 2016-06-06 12:52 PM (#525792)
Subject: Ovation Web page error?


Joined:
April 2016
Posts: 6

Anyone else get this error? It will be difficult to sell these if you can't see them!

I tried on different browsers, and I'm 'Not authorized to access the page'?

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Mike S.
Posted 2016-06-06 1:46 PM (#525793 - in reply to #525792)
Subject: RE: Ovation Web page error?



Joined:
August 2002
Posts: 627

Location: Ottawa, Ontario, CANADA
Hi, Jonny,
The webpage does NOT work at all with IE? Help!
Mike S.
Ottawa, ON. CANADA
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DanSavage
Posted 2016-06-06 2:30 PM (#525794 - in reply to #525792)
Subject: Re: Ovation Web page error?



Joined:
June 2012
Posts: 2330

Location: Pueblo West, CO
Page works fine for me in Chrome, Firefox and IE
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Old Man Arthur
Posted 2016-06-06 6:14 PM (#525800 - in reply to #525792)
Subject: RE: Ovation Web page error?



Joined:
September 2006
Posts: 10777

Location: Keepin' It Weird in Portland, OR
Jonny - 2016-06-06 10:52 AM

Anyone else get this error? It will be difficult to sell these if you can't see them!

I tried on different browsers, and I'm 'Not authorized to access the page'?


I cannot even find a "50th Anniversary" at the "Legend/Balladeer" section.
I think that they might be all sold-out.
There were only 50 of each, and many were ordered sight-unseen.
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Jonny
Posted 2016-06-07 11:24 AM (#525813 - in reply to #525792)
Subject: Re: Ovation Web page error?


Joined:
April 2016
Posts: 6

I get the error on IE, Firefox and on my phone.
Go to guitars, pick Legend/Balladeer, then wait for the 50th Anniversary model to slide by. Click it, and you get the error.
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Mark in Boise
Posted 2016-06-07 1:02 PM (#525814 - in reply to #525792)
Subject: Re: Ovation Web page error?


Joined:
March 2005
Posts: 12759

Location: Boise, Idaho
I get the same message when I click on the Legend/Balladeer page. It works OK on the Adamas page. I didn't try the Celebrity or Applause pages.
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Mr. Ovation
Posted 2016-06-07 1:46 PM (#525815 - in reply to #525792)
Subject: Re: Ovation Web page error?


Joined:
December 2001
Posts: 7229

Location: The Great Pacific Northwest
Doesn't look like an error to me. Looks like they may be working on the page and "you are not authorized to access this page".

Actually I'm only mentioning what may be semantics as this is a sign of a well done website. Not some random "error message" 404, 503, etc.. but a proper prompt letting you know at least the page is working as designed and it's not a browser issues, or internet issue or anything else. Well done.

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Love O Fair
Posted 2016-06-07 3:21 PM (#525817 - in reply to #525792)
Subject: Re: Ovation Web page error?



Joined:
February 2016
Posts: 1835

Location: When??
@Mr. Ovation-- " Not some random "error message" 404, 503, etc.. but a proper prompt..."

Yep, I fully agree. Consideration for the viewer on the part of the developer. Rare anymore it seems.

PS: Rare except here on the OFC of course :-)

Edited by Love O Fair 2016-06-07 3:26 PM
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nerdydave
Posted 2016-06-07 6:15 PM (#525819 - in reply to #525792)
Subject: Re: Ovation Web page error?


Joined:
August 2011
Posts: 887

Location: Always beautiful canyon country of Utah
I somehow think that if they are working on the site/page a more proper message would be "under construction" or "currently undergoing maintenance" or some such message. "You are not authorized" somehow does not sit well with me. Am I a minority of one??
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DanSavage
Posted 2016-06-07 7:30 PM (#525821 - in reply to #525792)
Subject: Re: Ovation Web page error?



Joined:
June 2012
Posts: 2330

Location: Pueblo West, CO
I tried again in Firefox, IE and Chrome.

Clicked on Legend/Balladeer page. (http://ovationguitars.com/guitars/legend_balladeer) Clicked on slider in all browsers.

Saw 50th Anniversary, Legend/Balladeer and Celebrity Standard/Celebrity Plus images.

I'm a web developer by trade. I did not see any problems with this site. No JS errors, no AJAX errors. Nothing. Site works fine. If there's a problem it's with your IP or some other source.
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songman
Posted 2016-06-08 2:44 AM (#525832 - in reply to #525792)
Subject: RE: Ovation Web page error?


Joined:
March 2015
Posts: 18

Another error. I wanted to send them a message (INFO/CONTACT). At the end you have to type in a code, but the window where you have to type it never becomes active. You can click on it all you want it does not work.

Edited by songman 2016-06-08 2:47 AM
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Old Man Arthur
Posted 2016-06-08 3:28 AM (#525833 - in reply to #525792)
Subject: Re: Ovation Web page error?



Joined:
September 2006
Posts: 10777

Location: Keepin' It Weird in Portland, OR
Their email address is to the right... info@ovationguitars.com
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songman
Posted 2016-06-08 9:13 AM (#525834 - in reply to #525792)
Subject: RE: Ovation Web page error?


Joined:
March 2015
Posts: 18

Thanks Old Man Arthur, I already sent them a message pointing out the error on the website.

Cheers, Bob.
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