Joined:
March 2015
Posts: 18
| Since 2002 I have this really wonderful Custom Elite CE778. However a year ago the OP50 preamp which is installed in it started acting up. I tried to find a replacement via several dealers, to no avail, and finally ended up with Thomann who sold me an OP Pro which, in spite of what they said, does not fit. Then after reading an analogous story from someone else (forgot who and where) I decided to contact Ovation themselves. Got in contact with John Budny. I told him my problem and low and behold he sent a complete new set: the OP50, the housing and the jack and XLR connectors unit. The repair was a piece of cake, and my beloved Ovation is now again functioning 100%. I thought I would let you know about this wonderful display of service to clients: many thanks Ovation and many thanks John Budny!!
Cheers, Bob. |
Ovation service
