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Contacting mother ship for parts

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xnoel
Posted 2014-04-28 2:13 PM (#485906)
Subject: Contacting mother ship for parts


Joined:
September 2003
Posts: 782

Location: Waurika OK
Just tried to phone factory, their automated phone system defeated me, (I have an excuse, I'm old). Wanted to see about the possibility of buying neck for one of my elite t's and how long we might be able to buy parts there. Phone number I used was 860-379-7575. Is that the right number?
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Patch
Posted 2014-04-28 2:47 PM (#485909 - in reply to #485906)
Subject: RE: Contacting mother ship for parts



Joined:
May 2006
Posts: 4226

Location: Steeler Nation, Hudson Valley Contingent

Even if you got through, I'm not sure you would get a definitive answer right now. I imagine things are in a bit of an uproar over there.

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xnoel
Posted 2014-04-28 2:47 PM (#485910 - in reply to #485906)
Subject: RE: Contacting mother ship for parts


Joined:
September 2003
Posts: 782

Location: Waurika OK
Just saw kkellers email address on another post, so emailed him.
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xnoel
Posted 2014-04-28 2:49 PM (#485911 - in reply to #485906)
Subject: Re: Contacting mother ship for parts


Joined:
September 2003
Posts: 782

Location: Waurika OK
Patch, I'm sure that is true. What a shame.
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Tony Calman
Posted 2014-04-29 2:28 AM (#485924 - in reply to #485906)
Subject: Re: Contacting mother ship for parts



Joined:
August 2003
Posts: 4619

Location: SoCal
Last update on their Facebook was 4/21/14; from their website (which is not New Hartford):

In an effort to follow up with your Ovation email inquiry as accurately and efficiently as possible, we kindly request that you include your country of residence along with your question.

UNITED STATES:
KMC Music Inc.,
55 Griffin Road South
Bloomfield, CT 06002-9005
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alpep
Posted 2014-04-29 6:47 AM (#485930 - in reply to #485906)
Subject: Re: Contacting mother ship for parts


Joined:
December 2001
Posts: 10582

Location: NJ
good luck
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xnoel
Posted 2014-04-29 8:27 AM (#485934 - in reply to #485906)
Subject: Re: Contacting mother ship for parts


Joined:
September 2003
Posts: 782

Location: Waurika OK
I got on the Hamer Fan Club website yesterday and if I understood some of the comments, the Hamer guys were sent home last Tuesday. I guess the Ovation employees probably suffered the same fate. Seems some had guitars ordered but not completed, and are now in limbo.
So, I guess Alpep is right, I am out of luck as far as getting anything from the factory. A small inconvience for me, but I certainly feel for all those good folk there.
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xnoel
Posted 2014-04-29 8:28 AM (#485935 - in reply to #485906)
Subject: Re: Contacting mother ship for parts


Joined:
September 2003
Posts: 782

Location: Waurika OK
Double post

Edited by xnoel 2014-04-29 8:29 AM
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alpep
Posted 2014-04-29 2:48 PM (#485960 - in reply to #485906)
Subject: Re: Contacting mother ship for parts


Joined:
December 2001
Posts: 10582

Location: NJ
noel tell me what you need and I will see what I can do
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xnoel
Posted 2014-04-30 1:04 PM (#486029 - in reply to #485906)
Subject: Re: Contacting mother ship for parts


Joined:
September 2003
Posts: 782

Location: Waurika OK
Alpep, here is my story. The binding on the neck started breaking up and coming loose in a number of places. So after not being too successful in glueing it back down, and it kept breaking in new places, I took it all off! Foolish move. Did not think about getting new binding under frets. Some of the frets are not in the best shape but not too bad. Neck itself is fine and tuners are fine.
Had been thinking about sending back to NH and having them do a good tune up. Of course that is now not possible. So I thought maybe I could acquire a neck and replace that myself.
Thanks
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Beal
Posted 2014-04-30 2:20 PM (#486033 - in reply to #485906)
Subject: Re: Contacting mother ship for parts



Joined:
January 2002
Posts: 14127

Location: 6 String Ranch
Good luck

Edited by Beal 2014-04-30 2:21 PM
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alpep
Posted 2014-04-30 2:42 PM (#486035 - in reply to #485906)
Subject: Re: Contacting mother ship for parts


Joined:
December 2001
Posts: 10582

Location: NJ
nope
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Tony Calman
Posted 2014-04-30 3:28 PM (#486039 - in reply to #485906)
Subject: Re: Contacting mother ship for parts



Joined:
August 2003
Posts: 4619

Location: SoCal
StewMac just had a recent email concerning bindings...might look there.
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xnoel
Posted 2014-04-30 9:02 PM (#486047 - in reply to #485906)
Subject: Re: Contacting mother ship for parts


Joined:
September 2003
Posts: 782

Location: Waurika OK
Thanks.
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seesquare
Posted 2014-05-01 9:20 AM (#486061 - in reply to #485906)
Subject: Re: Contacting mother ship for parts


Joined:
November 2002
Posts: 3614

Location: Pacific Northwest Inland Empire
Yeah, Stew-Mac has a large library of tutorials on many aspects of guitar repair. Probably one in there, on neck binding repairs. You got a lot of humidity changes in your area?
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xnoel
Posted 2014-05-03 12:39 PM (#486163 - in reply to #485906)
Subject: Re: Contacting mother ship for parts


Joined:
September 2003
Posts: 782

Location: Waurika OK
Humidity changes, probably, yet never had any top splits on ovations. Temperature changes, yes, 39 one morning this week, 72 that afternoon. Are there any other model necks that would fit an elite t? Might find a project ovation and trade necks.
I keep my guitars hanging on an interior wall.
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Jonmark Stone
Posted 2014-05-03 1:07 PM (#486166 - in reply to #485906)
Subject: Re: Contacting mother ship for parts


Joined:
May 2008
Posts: 1556

Location: Indiana
Having a neck rebound is a job any decent shop should be able to do for you.
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xnoel
Posted 2014-05-03 3:40 PM (#486180 - in reply to #485906)
Subject: Re: Contacting mother ship for parts


Joined:
September 2003
Posts: 782

Location: Waurika OK
Yes, there is a fellow close to me that has done some work for me. He said dealing with getting the binding under the ends of the frets and making it look good was somewhat of a problem.
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DanSavage
Posted 2014-05-03 4:06 PM (#486183 - in reply to #485906)
Subject: Re: Contacting mother ship for parts



Joined:
June 2012
Posts: 2320

Location: Pueblo West, CO
To rebind the neck properly will require pulling the frets, binding the neck, then installing new frets, with all that entails.

I think it would be much harder to try to rebind the neck with the frets in the way. The most difficult part would be getting the binding flush with the top of the edges of the fretboard.

It would be much easier to do with the frets out of the way.
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Tony Calman
Posted 2014-05-03 5:23 PM (#486191 - in reply to #485906)
Subject: Re: Contacting mother ship for parts



Joined:
August 2003
Posts: 4619

Location: SoCal
I believe StewMac has a tutorial on doing this.

Brings up a question concerning fret wire. I seem to remember old posts as to the wire even encouraging getting the wire from the factory (now fat chance).

I have a deep bowl 1669 dark sunburst Custom Legend that was a real project as it had been a rental...now, after fixing the electronics that didn't work (replaced the saddle), removing CYA across the top, eliminating finish cracks, etc. It is now a great looking and playing guitar except I need to replace the top three frets. Been screwing around with it occasionally since 2004. Used it to practice slide but not enough practice to advance from horrible to mediocre (not the guitar's fault).

Looking at StewMac, confused about which guage, etc. Any good advice other than having Moze in San Diego do a full refret? Only paid $365 and might offer it for what I paid but would like to have the frets repaired first as it is playable but the three frets are heavily scored.
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xnoel
Posted 2014-05-03 9:04 PM (#486202 - in reply to #485906)
Subject: Re: Contacting mother ship for parts


Joined:
September 2003
Posts: 782

Location: Waurika OK
Your right Dan.
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Cavalier
Posted 2014-05-05 11:15 PM (#486293 - in reply to #485906)
Subject: Re: Contacting mother ship for parts


Joined:
March 2013
Posts: 359

Location: undisclosed
I just ordered the replacement pickup for my Country Artist wanting to try while there was time. The phone # is correct, they route you to John Budny ext.120. I sent a email as well as left a message and was called back fairly quickly and placed the order. He said they might be sent home at the end of the month but was fairly certain Fender would keep parts available. It should arrive in about a week, Customer Service doesn't seem ready to take the card #s and run to Bermuda yet.

I went through this with Zeta when they went under after moving to New Mexico after the Gibson years. Their violin pickups are similar in concept to Ovations and sound great. In the case of Zeta one of the Luthiers started building them again presumably after getting the tooling etc...under a new name so it can happen.
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