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Joined:
January 2012
Posts: 53
Location: NW Montucky | Don't panic! This didn't happen to me or anyone I know. This e-mail was just forwarded to me so I copy/pasted it here for information/humor.
United Airlines broke his guitar...and he paid them back:
A musician named Dave Carroll recently had difficulty with United Airlines. They apparently damaged his treasured Taylor guitar ($3500) during a flight. Dave spent over 9 months trying to get them to pay for the damage to his custom Taylor guitar, caused by baggage handlers. During his final exchange with Customer Relations Manager, he stated that he was left with no choice other than to create a music video for YouTube to expose their lack of cooperation. The Manager responded: "Good luck with that one, pal."
So he posted a retaliatory video on YouTube. The video has since received over 6 million hits. United Airlines contacted the musician and attempted settlement in exchange for pulling the video. Naturally his response was: "Good luck with that one, pal."
Taylor Guitars sent the musician 2 new custom guitars in appreciation for the product recognition from the video that has led to a sharp increase in orders.
Here's that video:
http://www.youtube.com/watch_popup?v=5YGc4zOqozo
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September 2011
Posts: 402
Location: New Hartford CT | That's how to take on the system. Pretty funny too. |
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January 2009
Posts: 4535
Location: Flahdaw | "Franco still dead!" |
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January 2007
Posts: 137
Location: Massachusetts | That's why I fly Southwest. |
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December 2001
Posts: 10582
Location: NJ | ever since this video united is very guitar friendly |
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July 2003
Posts: 3111
Location: Nashville TN. | I bet they are |
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Joined:
January 2006
Posts: 1478
Location: Michigan | united is back in the news again .GWB
http://www.freep.com/article/20120814/NEWS07/120814073/1001/rss01
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United breaks guitars Non-O content
