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Joined:
April 2007
Posts: 60
Location: Sun City, California | Hi. I tried
john.budney@kaman.com
and it didn't work, it came back as a "failure"
Does anyone have a different way of contaction Ovation to get a Wrench?
Thank you! |
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Joined:
December 2001
Posts: 10583
Location: NJ | budny |
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Joined:
August 2006
Posts: 3145
Location: Marlton, NJ | It's Budny -
john.budny@kaman.com |
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Joined:
April 2007
Posts: 60
Location: Sun City, California | Thank you! |
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Joined:
March 2005
Posts: 1421
Location: Orange County, California | Doh!! :D :p :D :p Sorry, My bad... |
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Joined:
April 2007
Posts: 60
Location: Sun City, California | Yeap, you be bad :D
Not a problem!
I emailed john and he was quick to respond and offer to mail the wrench!
Great service!
T;hank you guys for all your help! |
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Joined:
November 2005
Posts: 4833
Location: Campbell River, British Columbia | How to get a truss rod wrench.
Jump up quickly when you truss is hooked to the stadium seat. Not a recomended procedure. |
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Joined:
April 2007
Posts: 60
Location: Sun City, California | Painful for sure. |
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Joined:
February 2004
Posts: 548
Location: Up North | Kim K. & John B. should get an award from the OFC if they haven't already. Hands-down no-contest, best damn customer service of any company anywhere!! |
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Joined:
June 2003
Posts: 1792
Location: Rego Park, NY, | They are Ovation's Dynamic Duo |
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Joined:
September 2006
Posts: 10777
Location: Keepin' It Weird in Portland, OR | Should I?... Yeah, I should...
Go to any department store, and get a set of Allen wrenches.
I'm guessing 3/16", or 5 mm.
But if you get a cheapie set with both metric and standard,
you'll find one that fits.
Then you can use them to fix your car too. :p |
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Joined:
April 2007
Posts: 60
Location: Sun City, California | Originally posted by Old Man Arthur:
Should I?... Yeah, I should...
Go to any department store, and get a set of Allen wrenches.
I'm guessing 3/16", or 5 mm.
But if you get a cheapie set with both metric and standard,
you'll find one that fits.
Then you can use them to fix your car too. :p John sent me an e-mail telling me that one would be mailed off tomorrow.
Great customer service! |
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Joined:
September 2006
Posts: 10777
Location: Keepin' It Weird in Portland, OR | Fine Customer Service.
Hopefully you won't need it. I haven't had to adjust any of my necks. And I'm not that adventurous anyway. I only have to remove one shim, once.
But now you won't have to guess-around. And it will always be handy. |
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Joined:
April 2007
Posts: 60
Location: Sun City, California | True to his word, John sent the Truss Rod Wrench and it arrived today.
Wonerful customer service! |
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Anyone know how to get a Truss Rod Wrench?