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Joined:
February 2007
Posts: 70
Location: Hong Kong | The built-in tuner in my OP-50 preamp stopped functioning a couples of weeks ago (no response when I press the tuner button). The preamp is still working fine. I called the HK dealer & they told me it can't be repaired & I have to replace the whole preamp unit.
Wonder if it is true or there is any way I may try to repair the tuner only? Replacing the whole preamp is quite expensive & would cost around $300 (according to the dealer)....
Appreciate your suggestion.
Thanks, Andy |
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Joined:
February 2007
Posts: 70
Location: Hong Kong | ** Deleted for duplication ** |
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Joined:
September 2006
Posts: 10777
Location: Keepin' It Weird in Portland, OR | Are you the Original Owner?
If so it is guaranteed. If not, contact the Mothership.
I think that may be cheaper than going through a dealer.
After all, to replace it would just mean taking one out and putting the new one in...
Good Luck with that! |
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Joined:
February 2007
Posts: 70
Location: Hong Kong | Yes, I'm the original owner & bought it brand new from the dealer (but about 3 years ago so warranty has expired already).
Wonder whom should I contact in the Mothership if I want to get it replaced directly?
Thanks, Andy |
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Joined:
September 2006
Posts: 10777
Location: Keepin' It Weird in Portland, OR | I have never bought a New US Ovation, but I thought that they had a Lifetime warranty on Parts, and I was just thinking that they could send you a new Pre-amp, and you could plug it in.
I would PM Alpep, since he is an Authorized distributor and all that.
He could give you John or Kim's or one of them folks' contact address.
Or he could hook-you up with an OP-50
[Even my CC44 came with a five year warranty] |
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Joined:
February 2004
Posts: 1634
Location: Warren,Pa. | Email Kim Keller in the Service Dept.:
kkeller-kmc@kaman.com
(I'll bet that address is gonna change one of these days) |
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Joined:
February 2007
Posts: 70
Location: Hong Kong | Thanks all for the info...
BTW, wonder if it is Ovation's standard policy for 5-year warranty or it's just Al's special offering to his customers? The local dealer here in HK always says 1-year warranty for O's (I bought 4 O's from them in the last few years)... |
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Joined:
July 2003
Posts: 3111
Location: Nashville TN. | Limited Lifetime in the USA for American Made guitars.
Here details.
http://www.ovationguitars.com/index.cfm?fa=warranty
Outside it seems like its up to the international distributor |
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Problem with Built-in Tuner in OP-50