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Joined: November 2004 Posts: 1330
Location: ms | Ok I have a couple of guitars in the shop. My D28 is in Nashville and I knew up front it will be a while and I`m fine with that . Now my Taylor is in a shop in Mobile AL. The guy told me it would be ready around my Bday (nov 22) I talked to him the end of Dec and he had only upgraded the ES system and had not touched the other repair (top seam). I bought the guitar knowing it needed the work but do you guys think its time to build a fire under his butt? |
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 Joined: September 2006 Posts: 10777
Location: Keepin' It Weird in Portland, OR | Originally posted by gulfcoast:
Ok I have a couple of guitars in the shop. My D28 is in Nashville and I knew up front it will be a while and I`m fine with that . Now my Taylor is in a shop in Mobile AL. The guy told me it would be ready around my Bday (nov 22) I talked to him the end of Dec and he had only upgraded the ES system and had not touched the other repair (top seam). I bought the guitar knowing it needed the work but do you guys think its time to build a fire under his butt? YES! |
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 Joined: April 2004 Posts: 13303
Location: Latitude 39.56819, Longitude -105.080066 | noisy wheel gets the grease... |
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Joined: March 2006 Posts: 482
Location: enid, ok | Did you buy it to play it or for someone to sit on? |
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 Joined: June 2007 Posts: 3084
Location: Brisbane Australia | Does the mothership fix "ring ins"? :D |
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 Joined: June 2007 Posts: 3084
Location: Brisbane Australia | Seriously, toast his nether regions!! |
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Joined: June 2006 Posts: 7307
Location: South of most, North of few | A luthier that doesn't stay somewhat within his original schedule isn't worth dealing with. |
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 Joined: January 2002 Posts: 14127
Location: 6 String Ranch | what is the guys history? does he say 6 weeks and take 12? but you go with him anyway cause he's good and you're not in a hurry. In that case too long happens about the 14th week. |
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 Joined: September 2005 Posts: 3619
Location: GATLINBURG TENNESSEE :) | You would never have that problem with the Ovation shop. |
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Joined: March 2002 Posts: 15678
Location: SoCal | You have that problem occassionally with with organization or company. Can you put up with it, and are the results worth it? That's life..... |
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Joined: November 2004 Posts: 1330
Location: ms | I was going to send it to Taylor but the guy I talked to at Taylor said this guy had worked with them and was really good. He does Taylor and Martin warranty. The shop in Nashville that has my D28 is worth the wait and they tell you up front it will take a while and cost a lot. I guess I`m just in a hurry to get it back and try to trade it to one of you guys for an Ovation. |
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Joined: May 2003 Posts: 4389
Location: Capital District, NY, USA Minor Outlying Islands | I guess you get what you pay for ...
I'd want an explanation why it was taking too long and when will it be done.
It's a small world out there and a luthier can't afford to abuse his customers. Of course, if there's a death in the family or something that's something else ... but barring that ... tell him to get on the stick. He knows his reputation's on the line. |
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Joined: March 2002 Posts: 14842
Location: NJ | Happens sometimes . . .
The guys that're REALLY good at what they DO, but just have no concept of "deadlines" . . .
I used t'know a LOT of really good signpainters that were the same way . .
(in fact, I used t'be ONE of 'em . . .) |
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Joined: March 2006 Posts: 1634
Location: Chehalis, Washington | Originally posted by bvince:
You would never have that problem with the Ovation shop. Generally speaking you're right, though the last one I had in for a "4-6" week repair took almost 3 months, and came back with a finish crack it didn't have before. Granted, Budny & Co took it back and is fixing it no problem, but even that has taken already another 3 weeks with no definite date for getting it back to me.
Everyone has delays and slow-downs, but over two months past the estimate I would think is way too long. |
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Joined: December 2007 Posts: 54
Location: Eaton Rapids Michigan | I'm lucky...I just go to Elderly with my problems and they fix it...when they say it will be done! (or they gimmee a call...) You shouldn't have to ask. that guy is not communicating with you. I wuld ask for my guitar back. |
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Joined: May 2003 Posts: 4389
Location: Capital District, NY, USA Minor Outlying Islands | I'm lucky too.
My guy is
Gary Fried
Fried Guitars (I love that name)
546 State Street
Brooklyn, NY 11217
Convenient to the 2,3,4,5,N,Q,R,G,C and LIRR trains.
Similarly, if he can't make the deadline, he'll call. Though that's never happened. In fact, he's called me to come get my guitars early because he needs room in his shop! |
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Joined: April 2006 Posts: 972
Location: PDX | We have a quite a few repair shops in Portland. But only three i would take my acoustic guitars to. I've used them all, but now only use one of them and here's why.
With the first two i have stories to match yours -- definately not as long as yours but i've experienced significant delays.
The third shop will schedule an appointment. Let's say i needed a brace reglued. I call them up, tell them what work is needed, and ask when they can get to it. They check their schedule, give you a date and the amount of time it will take to fix - usually one day for minor repairs and set-ups. Drop off the guitar on the way to work and pick it up on the way home. I had a neck reset on my Guild M-20 -- in and out in 3 days and they leveled the frets, gratis.
No other shop in town does this. You drop off the guitar and they get to it when they get to it. But you have to leave the guitar there.
I'm not sure how common a practice taking an appointment is in the guitar repair business, but not common i think.
Personally, if it were my guitar -- i'd have gone and picked it up by now and found another repair shop.
_____
gh1 |
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Joined: May 2003 Posts: 4389
Location: Capital District, NY, USA Minor Outlying Islands | Like I said, if the guys got a good explanation that's one thing, but I'm pretty sure there's at least another luthier in ms. |
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 Joined: July 2003 Posts: 3111
Location: Nashville TN. | Originally posted by bvince:
You would never have that problem with the Ovation shop. Yup its on time or early for quaoted price or less |
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Joined: November 2004 Posts: 1330
Location: ms | Will they work on Taylors? |
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Joined: February 2004 Posts: 2487
| If this guy is an authorised Taylor repair shop then call Taylor and tell them what your dealing with.
Then when you get it back... sell it! and Buy Al's Adamas 1. You won't have problems with these guitars they sound better than any taylor I have ever heard. They are great looking guitars that are built like iron! Believe me I have gigged exclusively with these Adamas's now for a while and not one problem yet. No cracking from dry climate or warping from to much moisture no worries if they get bumped. No worries when you let you friend who has buttons on his shirt play it, because the bowl back is indestructable. Finger scratches do not show as well.
IMHO
Randy |
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Joined: September 2004 Posts: 1180
Location: Vermont USA | Introduce him to your brothers Smith and Wesson
Pauly |
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 Joined: August 2005 Posts: 3736
Location: Sunshine State, Australia | Originally posted by gulfcoast:
.... do you guys think its time to build a fire under his butt? I'm surprised nobody on this forum has yet suggested to build a fire under the Taylor. :p |
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Joined: June 2006 Posts: 7307
Location: South of most, North of few | they do start real easy....and burn nice. |
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