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August 2009
Posts: 120
Location: Miami | Some of you may remember I came by a superb 1537 a few weeks back. The neck is wonderful, as are the fretboard, feel and tone. However, there is a 6" surface crack that has been cleated, and the electronics are not working properly. It appears that the guitar has a stereo capability, but from both sockets, only strings 1,3 and 5 work through the amp.
I have an excellent tech/luthier, and I've thought of letting him give the guitar a full body check-up and repair the electronics. However, he's not a bona-fide Ovation man, and I was wondering if you guys would recommend that I send the guitar to Ovation. Is it generally better to let Ovation deal with such things than to entrust them to local techs, do you think? |
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December 2004
Posts: 1673
Location: SoCal | Mothership... now or later... why not now? |
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March 2002
Posts: 15664
Location: SoCal | Regarding the crack, send it to the mothership. Regarding the electronics, first, one of the jacks (what I call the inboard jack) is for mono play. The outboard jack is stereo. But you need a special plug to take advantage of it. Normally if the mono jack is giving you every other string, it means the battery needs to be changed. Do that then try the mono jack (it's labeled if you look closely). It should be fine. If it doesn't work fine, then don't blame me. Blame Noah..... |
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Joined:
March 2002
Posts: 15664
Location: SoCal | http://ovationtribute.com/Catalogues/Ovation%20Acoustic%20Owner%20M...
Here's some information on the electronics. The 2 knobber 1537 electronics work the same way as what's described.....
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Joined:
August 2009
Posts: 120
Location: Miami | Thanks for the replies. I'll check the battery and then give some serious thought to sending the guitar for a full check-up. |
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Joined:
December 2003
Posts: 13987
Location: Upper Left USA | Mothership does the best.
If your Luther is familiar with Poly finish repair using Cyano glues then it is worth while.
I played my 1537 at service this morning. It had some severe crack and splatter that I was able to remedy.
Enjoy. |
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Joined:
May 2009
Posts: 1433
Location: Right now? |  As the others have said ... and you should listen to those guys. Here's one of my 1537's after visiting KK and JB at the Mother Ship: 
Edited by WillaMuse 2013-07-08 11:17 AM
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August 2009
Posts: 120
Location: Miami | Wow, those look great, Willa. You have a few 1537s? You're lucky! I'm still loving the acoustic sound of mine, and, truth be told, I even feel a bit superstitiously insecure about packaging it up and letting anyone tinker with it. The neck angle and action are possibly the best I've ever come across on an acoustic, and the sound is like nothing else - kind of rich, deep and echoey, with a really nice shimmer on the trebles. Still, I would appreciate a truly expert opinion on the top crack and see if there is anything else that needs attending to. |
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December 2003
Posts: 848
Location: Canada | So what may be the cost of getting something fixed at the mothership? |
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December 2004
Posts: 1673
Location: SoCal | merlin666 - 2013-07-08 3:59 PM So what may be the cost of getting something fixed at the mothership? You start with emailing John in Customer Service. Sending along photos always helps. You are given a ballpark estimate, an RA#, and shipping instructions. When your guitar is received and inspected, you are provided a detailed breakdown of the repair cost. I have never had an issue with the estimates vs actual repair costs... i.e.: no surprises! Your mileage may vary, but not by much. |
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Posts: 4042
Location: Utah | merlin666 - 2013-07-08 5:59 PM
So what may be the cost of getting something fixed at the mothership?
The cost is usually very reasonable. And whoever worked on my daughter's Adamas obviously loves his/her job. I'm not going to say it is the cheapest route, especially if you have to ship the guitar both ways, but the work is absolutely first rate and done for a very acceptable price. |
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May 2009
Posts: 1433
Location: Right now? | My guitars were set up to perfection when I got them back, too. As FlySig wrote, the cost is reasonable, but it is not the cheapest route. Pretty sure you won't be disappointed if you do decide to send the guitar in. That guitar in particular, IMHO is worth it.
Keep us posted.
Willa |
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Joined:
March 2010
Posts: 486
Location: Suisun City, Ca | noah - 2013-07-08 6:50 PM You start with emailing John in Customer Service. Sending along photos always helps. You are given a ballpark estimate, an RA#, and shipping instructions. When your guitar is received and inspected, you are provided a detailed breakdown of the repair cost. I have never had an issue with the estimates vs actual repair costs... i.e.: no surprises! Your mileage may vary, but not by much. I, too, have 1537 I'm considering sending home to Mother. Would any here have the email address handy? BTW, That looks amazing, Willa! |
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June 2005
Posts: 489
Location: California | You may need to call first then you get a call back. Good idea to send that beauty to mother.
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Advice about a 1537