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October 2007
Posts: 2711
Location: Vernon CT | Is there a better Customer service group in all of the Musical Instrument world? I think not!!
As some of you know I bought a 1719-30CM-VN a few weeks back from a local Music store. They could not find the case so they ordered one for me. They said it would take a week to week and a half. 2 weeks went by, I called and I get 2-3 more weeks "Ovation is backordered on their cases"???!!! I contact Kim Keller (John was out). In 4 days I had my Case and it went to the music store first. I contacted Kaman Music and told them what a pleasure it is to deal with caring informed people! PROPS to Kim and John!!
It makes me want to buy another "O"!!! :D |
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January 2002
Posts: 14127
Location: 6 String Ranch | second that. |
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September 2003
Posts: 9301
Location: south east Michigan | Ditto.
We are fortunate to have them both. |
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November 2003
Posts: 11039
Location: Earth·SolarSystem·LocalInterstellarCloud·Local Bub | Let's have them Bronzed. |
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July 2002
Posts: 1900
| That'll make their skin tingle... |
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February 2008
Posts: 158
Location: South Windsor Connecticut | Oh thank God, now maybe you will stop eye balling my case everytime you come over. LOL
TOP |
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December 2003
Posts: 13996
Location: Upper Left USA | Eclairs in a world of Twinkies! |
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January 2002
Posts: 14127
Location: 6 String Ranch | How long did it take you to think that one up? |
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December 2003
Posts: 13996
Location: Upper Left USA | Plagarism saves time... |
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December 2006
Posts: 6996
Location: Jet City | Kim ROCKS! Did a great fret job on my UKII |
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November 2004
Posts: 4413
| Every time I see this topic in the posting list I think someone's sent Kim in for a neck reset or something. |
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March 2002
Posts: 15680
Location: SoCal | Hey, he's at that age..... |
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November 2004
Posts: 4413
| Ain't we all. |
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February 2004
Posts: 1634
Location: Warren,Pa. | What did the losers at the music store have to say for themselves???
John <>{ |
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Joined:
October 2007
Posts: 2711
Location: Vernon CT | To answer Bauerhillboys question. All they told me was hey, great news, your case has shipped and you will have it a lot sooner the anticipated.I said to the brain surgeon " No shit, I called Ovation and found out the cases were not B/O and they got it out for me. The kid, Jason was his name say's "Well that's good news" "Glad WE could help" I reminded him I'm the one who called and got it shipped with Kim's help.
You know that old saying, Youth is wasted on the young. IT's TRUE!!!! :rolleyes: :rolleyes: |
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Joined:
January 2008
Posts: 108
Location: Cheyenne, Wyoming | It's just unbelieveable what they'll do for you. John just took care of me on a pickup trade. I think he just plain wanted to help me out. |
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July 2003
Posts: 3111
Location: Nashville TN. | Originally posted by Jeff W.:
Let's have them Bronzed. OOOOOO
that would make them a bit stiff
now Cloning has possibilities |
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July 2003
Posts: 3111
Location: Nashville TN. | Originally posted by BT717:
To answer Bauerhillboys question. All they told me was hey, great news, your case has shipped and you will have it a lot sooner the anticipated.I said to the brain surgeon " No shit, I called Ovation and found out the cases were not B/O and they got it out for me. The kid, Jason was his name say's "Well that's good news" "Glad WE could help" I reminded him I'm the one who called and got it shipped with Kim's help.
You know that old saying, Youth is wasted on the young. IT's TRUE!!!! :rolleyes: :rolleyes: Not mention youths working in music stores are often are waisted at the time.
I ran into a guy at open mic last week.
A store told him they no longer completely made guitars in the USA and they don't make hard shell cases anymore.
Then sold him an ultra in soft case. |
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Kim Keller at the Mothership