Well this stinks out loud!
Patch
Posted 2012-08-13 6:45 PM (#457713)
Subject: Well this stinks out loud!



Joined:
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Posts: 4232

Location: Steeler Nation, Hudson Valley Contingent

Luckily I opened the case before I took it to church yesterday. No clue whatsoever how this happened.....

I await word from the factory........

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Waskel
Posted 2012-08-13 6:54 PM (#457714 - in reply to #457713)
Subject: Re: Well this stinks out loud!



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Location: closely held secret
That is truly a bummer, Patch. Hard case? How tight was the fit?
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Patch
Posted 2012-08-13 7:14 PM (#457716 - in reply to #457714)
Subject: Re: Well this stinks out loud!



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Location: Steeler Nation, Hudson Valley Contingent
Yeah, I'm still bummed.

The case was a 9158; perfect fit. I keep my guitars in their cases stored side-by-side in a walk-in closet. For the life of me, I can't figure out what happened to it.

Edited by Patch 2012-08-13 7:15 PM
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Guitsome
Posted 2012-08-13 9:13 PM (#457728 - in reply to #457713)
Subject: RE: Well this stinks out loud!


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Posts: 119

Location: NH
Oh my! Really sorry to see this, Patch.

Best of luck to you.
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seesquare
Posted 2012-08-13 9:30 PM (#457730 - in reply to #457713)
Subject: Re: Well this stinks out loud!


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Posts: 3650

Location: Pacific Northwest Inland Empire
No cleaning cloth laying on the top? That pattern of stress fractures appears to reflect a sudden & focused change in tension, with the focal point at the fretboard extension.
As Ol' William Jefferson used to say, "I feel your pain." But, I'm sincere........
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SOBeach
Posted 2012-08-13 9:43 PM (#457731 - in reply to #457713)
Subject: Re: Well this stinks out loud!


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Posts: 823

Location: sitting at my computer

gasp, wince, ouch! =8-@

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JohnW63
Posted 2012-08-13 10:11 PM (#457732 - in reply to #457713)
Subject: Re: Well this stinks out loud!


Joined:
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Posts: 227

Any chance of a big temperature change ? If the strings got real tight, the head stock would move upward and the bridge would try to do the same. That's what it looks like to me. As the bridge tries to move up, it cracks and as the neck moves up the fret board extension gets shoved into the body.

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TAFKAR
Posted 2012-08-13 10:58 PM (#457735 - in reply to #457732)
Subject: Re: Well this stinks out loud!



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Location: Sydney, Australia
JohnW63 - 2012-08-14 3:11 PM

Any chance of a big temperature change ? If the strings got real tight, the head stock would move upward and the bridge would try to do the same. That's what it looks like to me. As the bridge tries to move up, it cracks and as the neck moves up the fret board extension gets shoved into the body.



I'm guessing that'd be pretty unlikely in a case, in a cupboard. Any teenagers around who might have snuck a play, dropped it/sat on the case, then thought no one would blame them if they just put it back in the cupboard?

And ... ouch! To see a beautiful thing that you waited so long for end up like that is awful.
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Mr. Ovation
Posted 2012-08-14 12:53 AM (#457736 - in reply to #457713)
Subject: Re: Well this stinks out loud!


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Location: The Great Pacific Northwest
Wow, I'd be curious to hear what you find out may have happened. I must say at first glance, and second glance, the "teenager snuck a play and something went wrong/it got sat on" theory seems the most logical. The thing about stress is I could see it pulling the neck, or pulling the bridge, but to pull from both sides just seems to defy physics. There are weaker points that would have let go sooner like the neck joint or the bridge itself. But to buckle in the middle, where there really isn't any stress if you think about it.... just seems weird to me.
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Old Man Arthur
Posted 2012-08-14 1:00 AM (#457737 - in reply to #457713)
Subject: Re: Well this stinks out loud!



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Location: Keepin' It Weird in Portland, OR
That is so sad
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Damon67
Posted 2012-08-14 2:08 AM (#457739 - in reply to #457713)
Subject: Re: Well this stinks out loud!



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Posts: 6996

Location: Jet City
that just plain sucks.
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Grinna
Posted 2012-08-14 5:14 AM (#457740 - in reply to #457713)
Subject: RE: Well this stinks out loud!


Joined:
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Posts: 17

Location: Auckland, New Zealand
That looks like it's had something heavy dumped on it.

Damn!

That really is quite sad.
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kitmann
Posted 2012-08-14 7:26 AM (#457743 - in reply to #457713)
Subject: Re: Well this stinks out loud!



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Location: Connersville, Indiana
Patch I'm really sorry for you to have that happen to beautiful guitar. I know you wont' get all the answers for how it happened until mother looks at it. I was wondering since in sees like the center of the guitar is almost caving in, could something like this be caused if the glueing on the braces inside gave way for some reason. Such a awful thing to happen to such a beautiful guitar.
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titti
Posted 2012-08-14 8:15 AM (#457746 - in reply to #457713)
Subject: RE: Well this stinks out loud!



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Posts: 355

Location: Italia, Zianigo di Mirano (Venezia)
..... this thing is all our fears.I hope the Factory solve this disaster.....
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Patch
Posted 2012-08-14 9:15 AM (#457748 - in reply to #457713)
Subject: RE: Well this stinks out loud!



Joined:
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Posts: 4232

Location: Steeler Nation, Hudson Valley Contingent
Thanks for the concern everyone. John Budny says the pictures look like compression damage.

I can't for the life of me figure out what happened though. It's safely stored and neither of my kids messes with my instruments without asking.

I've filed an insurance claim, but am still waiting to hear from John with an estimate. I'm given to understand that the suspension ring costs way more than it used to; certainly way more than I paid for this one.

I'll try to make lemonade if I can, but I doubt I'll build an exact copy. Whatever the case, it's going to be a while.

On a plus note, my latest custom is waiting for me to go and get it, but I'm so booked for the next several weeks that I don't know when I'll be able to go.

How's that for a silver lining?!
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marenostrum
Posted 2012-08-14 9:55 AM (#457749 - in reply to #457713)
Subject: Re: Well this stinks out loud!



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Posts: 1008

Location: Tuscany, Italy
Hi Patch, sorry for your guitar. Are these cracks just in the finish or pass through the wood ?
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Puppetman
Posted 2012-08-14 11:30 AM (#457752 - in reply to #457713)
Subject: Re: Well this stinks out loud!


Joined:
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Posts: 187

Location: Florence,SC
I am so sorry Patch. Definitely worst nightmare. I agree with John Budny in his assessment. Compression seems the only logical answer. Looks like someone may have used the case as a step-stool to get something just out of their reach. Saw someone do that in a music store (of all places!).
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MusicMishka
Posted 2012-08-14 11:32 PM (#457782 - in reply to #457713)
Subject: Re: Well this stinks out loud!


Joined:
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Posts: 5567

Location: Blue Ridge Mountains
Wow Patch...Sorry...I've heard of the "Ghost in the Machine" but not in the guitar case...I took the '47 D-28 to do a church concert several years ago: opened the case to find the bridge had popped loose...Wayne Henderson reset it and it's solid now...again, just a mystery but it came out all right: I think the mothership will have you up and going again soon...
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noah
Posted 2012-08-15 4:41 PM (#457828 - in reply to #457713)
Subject: Re: Well this stinks out loud!



Joined:
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Posts: 1673

Location: SoCal
This is going to sound a little out there...
Sure it looks like compression damage, but what if it was from the case itself? My new 9158's are a glove fit. The suspension ring adds depth to the guitar and we are primarily used to that depth as applied to a composite top. It appears to me that the forces were applied at the highest parts of the guitar in contact with the case (bridge and fretboard extension) What if that wood top + suspension ring just adds enough height to cause too much pressure when the case is closed. Reaction of the case: the area of the case over the bridge "gives" a lot more than the area over the fretboard extension and correspondingly, I see less damage around the bridge. If someone stood or sat on the case, I would blindly expect to see more damage in the bridge area. Could this damage have been caused just from the pressure of the case? I do not have a wood top w/suspension ring to test.
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SOBeach
Posted 2012-08-15 4:56 PM (#457830 - in reply to #457713)
Subject: Re: Well this stinks out loud!


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Location: sitting at my computer
Oh how ironic that would be... "case closed... it was the... closed case that did it."

Sorry Patch, just tryin' to make a little lemonade.
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moody, p.i.
Posted 2012-08-15 6:36 PM (#457835 - in reply to #457828)
Subject: Re: Well this stinks out loud!


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Location: SoCal
noah - 2012-08-15 2:41 PM

This is going to sound a little out there...
Sure it looks like compression damage, but what if it was from the case itself?


Next time, don't put a deep bowl into a case made for a super shallow bowl.......
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noah
Posted 2012-08-15 7:33 PM (#457837 - in reply to #457713)
Subject: Re: Well this stinks out loud!



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Location: SoCal
Paul, There might be a different threshold of acceptable compressive force that the gloss finish on wood can tolerate. Maybe the same gloss finish on a composite top would crack if flexed.
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Jukebox Joe
Posted 2012-08-16 8:23 AM (#457852 - in reply to #457713)
Subject: Re: Well this stinks out loud!


Joined:
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Posts: 381

Location: Miami
Patch, my heart bleeds for you, man. Damn.
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alpep
Posted 2012-08-16 8:24 AM (#457853 - in reply to #457713)
Subject: Re: Well this stinks out loud!


Joined:
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Posts: 10583

Location: NJ
someone stood on the case.

accept it
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Patch
Posted 2012-08-16 10:19 AM (#457858 - in reply to #457713)
Subject: RE: Well this stinks out loud!



Joined:
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Posts: 4232

Location: Steeler Nation, Hudson Valley Contingent
Talked to the insurer this AM, all will be taken care of, but I doubt this one will be in the '13 Calendar. (Which is coming along nicely BTW.)

Al, I know "something" happened to it, it just bugs me that I don't know what or when. Over the last few days, I've told myself "It's just a guitar." enough times that it's finally starting to sink in. The dumb thing is that this will be its THIRD trip to the factory now:

1) In its original 2001C configuration, it needed to have mustache cracks in the wood stabilized. While it was there, I had the neck glossed as well.

2) Then it got face-planted on the ceramic tile floor at church in a freakish, domino-style accident. This resulted in the suspension ring re-build.

3) Now this.

What are the odds that all of this could happen to one guitar?
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SOBeach
Posted 2012-08-16 11:09 AM (#457859 - in reply to #457713)
Subject: RE: Well this stinks out loud!


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Posts: 823

Location: sitting at my computer

Gosh Patch, sounds like that's a Joe Btfsplk guitar! (fer you youngin's, he was a Li'l Abner character)

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ProfessorBB
Posted 2012-08-16 1:39 PM (#457864 - in reply to #457858)
Subject: RE: Well this stinks out loud!



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Posts: 5881

Location: Colorado Rocky Mountains

patchmcg - 2012-08-16 10:19 AM What are the odds that all of this could happen to one guitar? [/QUOTE">[/QUOTE]

Does the serial number end in 666?  I had a super fast sport bike some years ago with a serial number that ended in 666.  The first owner was continually nailed for speeding, eventually landing in jail for 120 days for exeeding 130 mph on a straight stretch of a 2-lane mountain road.  They had a road block for him.   I then bought the bike against warnings from mutual friends who reported that the bike belonged to the Devil.  I talked my way out of three tickets the first summer I had it, then smashed it up.  After the repairs were complete, I gave it back to the Devil. 

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Patch
Posted 2012-08-17 10:45 AM (#457896 - in reply to #457713)
Subject: RE: Well this stinks out loud!



Joined:
May 2006
Posts: 4232

Location: Steeler Nation, Hudson Valley Contingent
Update time:

Clarion Insurance is sending a check to me today to begin repairs. Now I just have to somehow free some time to get to the factory.

I have to say, I am VERY, VERY pleased with Clarion. This is the second claim I have made with them in several years, the first being a guitar I purchased that was damaged while being shipped to me. Both have been excellent experiences. I highly recommend them as they are both efficient and reasonable when it comes to cost. Seriously, comparing this claim experience to ANY carrier liability claim is like comparing Ghandi to Stalin......Sitting on the beach to sitting in the dentist chair.......Sailing to sinking.......a good book to a thirty second news spot........Playing guitar to playing banjo.......

I'm so relieved I could go on all day.

Edited by Patch 2012-08-17 10:59 AM
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kitmann
Posted 2012-08-17 11:15 AM (#457897 - in reply to #457713)
Subject: Re: Well this stinks out loud!



Joined:
April 2010
Posts: 1227

Location: Connersville, Indiana
Great news Patch, can't wait to see the repairs and what she looks like. I may have to look into Clarion, I don't think my insurance would cover the damage.
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Patch
Posted 2012-08-17 11:38 AM (#457899 - in reply to #457713)
Subject: RE: Well this stinks out loud!



Joined:
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Posts: 4232

Location: Steeler Nation, Hudson Valley Contingent

For those who are unaware that specialized insurance exists for people in our position, Clarion specializes in insuring musical instruments. The people I have talked to there seem to understand the foibles of musician's particular challenges. For example, they actually understood that a guitar can be damaged just by dropping a shipping box too hard, even though the box still looks OK.

I have no benefit to gain from endorsing them, but having posted at least one rant about an absolutely HORRID claim experience with an anonymous shipping company (begins with a "U"; ends with an "S"), I thinks it is worth posting when a company like Clarion steps up to the integrity plate. So in the interests of supporting a company that stood by its client, I hereby give it appropriate props via a link to their website....

Clarion Insurance



Edited by Patch 2012-08-17 11:40 AM
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Tony Calman
Posted 2012-08-18 1:08 AM (#457928 - in reply to #457713)
Subject: Re: Well this stinks out loud!



Joined:
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Posts: 4619

Location: SoCal
Quote: "Does the serial number end in 666?"

There are probably more than a few '666' out there...one of my 1687 Adamas I's is 666-93 that I have had since 11/2004. Outstanding example of the factory's craftmanship.
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Tony Calman
Posted 2012-08-18 1:10 AM (#457929 - in reply to #457713)
Subject: Re: Well this stinks out loud!



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Location: SoCal
Patch, appreciate the link to Clarion.
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stephent28
Posted 2012-08-18 10:00 AM (#457934 - in reply to #457713)
Subject: Re: Well this stinks out loud!



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Posts: 13303

Location: Latitude 39.56819, Longitude -105.080066
Heritage is another great insurance company for instruments.
There prices are hard to beat and service is excellent.
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kitmann
Posted 2012-08-18 11:10 AM (#457936 - in reply to #457713)
Subject: Re: Well this stinks out loud!



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Posts: 1227

Location: Connersville, Indiana
Thanks Patch, turned in a quote, Stephent28, I'll check them also, thanks guys.
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Standingovation
Posted 2012-08-18 11:12 AM (#457938 - in reply to #457713)
Subject: Re: Well this stinks out loud!



Joined:
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Posts: 6202

Location: Phoenix AZ
Shop around. It's a bit of a balance. Companies known for no-hastle quick payout are generally able to do so because they are making significant profits on the premiums. Personally I can wait an extra 2 weeks for a check in exchange for paying a hundred bucks less a year.

But the bottom line is that if you have money invested in valuable musical instruments you should have a good policy from a company specializing in that area. Just make sure that if you submit a claim for a stolen guitar that it was actually stolen and you didn't happen to sell it and forget.
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Waskel
Posted 2012-08-18 12:46 PM (#457941 - in reply to #457938)
Subject: Re: Well this stinks out loud!



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Location: closely held secret
Standingovation - 2012-08-18 9:12 AM
Just make sure that if you submit a claim for a stolen guitar that it was actually stolen and you didn't happen to sell it and forget.


Anybody who would do that probably has shadowy figures vacuuming his back yard, too.
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Mark in Boise
Posted 2012-08-21 9:28 PM (#458079 - in reply to #457941)
Subject: Re: Well this stinks out loud!


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Posts: 12759

Location: Boise, Idaho
Waskel@Work - 2012-08-18 11:46 AM

Standingovation - 2012-08-18 9:12 AM
Just make sure that if you submit a claim for a stolen guitar that it was actually stolen and you didn't happen to sell it and forget.


Anybody who would do that probably has shadowy figures vacuuming his back yard, too.


and pees in his own pool.
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Slipkid
Posted 2012-09-06 5:18 PM (#458797 - in reply to #458079)
Subject: Re: Well this stinks out loud!



Joined:
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Posts: 9301

Location: south east Michigan

I passed on an important life lesson today.
My son picked up a guitar about a year ago and he's doing quite well.
.
First I showed him the first pics posted of Patch's Koa. I described all the special features and how long it took to make it happen.
Then we moved on to the other thread with the pics of the cracked top.
.
Right on que my son asked... "what happened?".
I said "come here.... I'll show you."
We walked into his room and I pointed to the guitar case laying flat on the floor.

.

Lesson learned.

Sorry I had to use you as the example Patch.



Edited by Slipkid 2012-09-06 5:21 PM
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SOBeach
Posted 2012-09-06 5:41 PM (#458798 - in reply to #457713)
Subject: RE: Well this stinks out loud!


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Posts: 823

Location: sitting at my computer

Well played Slipkid. 

Reminds me of that old saying...

 

A smart man learns from his mistakes (mishaps). A wise man learns from the mistakes (mishaps) of others.

 

Hey Patch, how's the patient doing??


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Darkbar
Posted 2012-09-06 6:32 PM (#458800 - in reply to #458798)
Subject: RE: Well this stinks out loud!



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SOBeach - 2012-09-06 6:41 PM
A wise man learns from the mistakes (mishaps) of others.

And yet our elected politicians keep making the same mistakes over and over and over.......

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Patch
Posted 2012-09-06 8:25 PM (#458807 - in reply to #457713)
Subject: RE: Well this stinks out loud!



Joined:
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Posts: 4232

Location: Steeler Nation, Hudson Valley Contingent
Well FWIW, my guitars are never stored flat. This one was in my gear closet with the others secured side-by-side. The only thing I can possibly think was that it got tagged at church where I last played it several weeks before. I suppose it's possible that it was put in its case and lay there on the chairs for a few minutes. Maybe that's when it happened. I'll never know.

As far as progress, I left it at the factory when I picked up my koa. John says it will get a new top and take about 2-3 months. I also left my 1987-5 there to have the bowl stripped and re-sprayed. (It has some huge, ugly adhesive spots on it that I've never been able to remove.) They'll also give it its 25-year check up.

In other words, expect more sales in the future as these get closer to shipping.
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Slipkid
Posted 2012-09-07 7:30 AM (#458813 - in reply to #457713)
Subject: RE: Well this stinks out loud!



Joined:
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Posts: 9301

Location: south east Michigan
Forgive me for taking dramatic license with the facts.
But I had point to make.
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