OT virus help needed
alpep
Posted 2009-08-10 3:23 PM (#403886)
Subject: OT virus help needed


Joined:
December 2001
Posts: 10583

Location: NJ
somehow I got this damn PC antispyware 2010 to infect my computer

it disabled
norton 360
norton antivirus
adaware
superantivirus
and
windows defender

any clue how I can rid my self of this PITA????

thanks
al
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twistedlim
Posted 2009-08-10 3:27 PM (#403887 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
November 2008
Posts: 1119

Location: Michigan
Al,

You may want to call an IT guy. These things tend to infect themselves in many process and files and can be difficult to find them all. Most of those eggheads (no offense) have dealt with specific virus and know how to locate them and take them out. My computer guy can rid them in minutes or and hour depending on how creative the virus is. Good luck.
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Auriemma
Posted 2009-08-10 3:29 PM (#403888 - in reply to #403886)
Subject: Re: OT virus help needed



Joined:
October 2008
Posts: 639

Location: NW of Philadelphia
From:
http://windowsprotection.net/how-to-remove-pc-antispyware-2010-pcan...


Download and run this:
http://windowsprotection.net/spyware-doctor/pcantispyware2010/downl...

OR

How to remove PC Antispyware 2010 manually:

To perform manual removal of PC Antispyware 2010, you should do the following:

Delete PC Antispyware 2010 corrupt files:


%Program Files%\Common Files\aqamodero.dat
%Program Files%\Common Files\hubeweqa.lib
%Program Files%\Common Files\jatikysup._dl
%Program Files%\Common Files\ofyxodaqa.dat
%Program Files%\Common Files\sahaso.bat
%Program Files%\Common Files\zotys.bin
%Program Files%\PC_Antispyware2010
%Program Files%\PC_Antispyware2010\AVEngn.dll
%Program Files%\PC_Antispyware2010\htmlayout.dll
%Program Files%\PC_Antispyware2010\PC_Antispyware2010.cfg
%Program Files%\PC_Antispyware2010\PC_Antispyware2010.exe
%Program Files%\PC_Antispyware2010\pthreadVC2.dll
%Program Files%\PC_Antispyware2010\Uninstall.exe
%Program Files%\PC_Antispyware2010\wscui.cpl
%Program Files%\PC_Antispyware2010\data
%Program Files%\PC_Antispyware2010\data\daily.cvd
%Program Files%\PC_Antispyware2010\Microsoft.VC80.CRT
%Program Files%\PC_Antispyware2010\Microsoft.VC80.CRT\Microsoft.VC80.CRT.manifest
%Program Files%\PC_Antispyware2010\Microsoft.VC80.CRT\msvcm80.dll
%Program Files%\PC_Antispyware2010\Microsoft.VC80.CRT\msvcp80.dll
%Program Files%\PC_Antispyware2010\Microsoft.VC80.CRT\msvcr80.dll
%WINDOWS%\akudyta.lib
%WINDOWS%\hoxigawax.inf
%WINDOWS%\kyci.dl
%WINDOWS%\nuxojih.scr
%WINDOWS%\qynomikov.bin
%WINDOWS%\seni.reg
%WINDOWS%\yfoneby.db
%WINDOWS%\system32\_scui.cpl
%WINDOWS%\system32\cocefezyj.dl
%WINDOWS%\system32\qebykiti.dl
%Documents and Settings%\All Users\Application Data\pybisezyr.db
%Documents and Settings%\All Users\Application Data\ulycozoho._dl
%Documents and Settings%\All Users\Documents\ekenubes.com
%Documents and Settings%\All Users\Documents\icosagula.reg
%UserProfile%\Application Data\jugifyryve.exe
%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\PC_Antispyware2010.lnk
%UserProfile%\Cookies\ajeby.reg
%UserProfile%\Cookies\yqeqaranym.vbs
%UserProfile%\Cookies\zebav.pif
%UserProfile%\Desktop\_scui.cpl.txt
%UserProfile%\Desktop\PC_Antispyware2010.lnk
%UserProfile%\Local Settings\Application Data\xoqupuwytu._dl
%UserProfile%\Start Menu\Programs\PC_Antispyware2010
%UserProfile%\Start Menu\Programs\PC_Antispyware2010\PC_Antispyware2010.lnk
%UserProfile%\Start Menu\Programs\PC_Antispyware2010\Uninstall.lnk
Remove PC Antispyware 2010 associated registry entries:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PC_Antispyware2010
HKEY_LOCAL_MACHINE\SOFTWARE\PC_Antispyware2010
HKEY_CURRENT_USER\Control Panel\don’t load “scui.cpl”
HKEY_CURRENT_USER\Control Panel\don’t load “wscui.cpl”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run “PC Antispyware 2010″
Please, note that manual removal of PC Antispyware 2010 is a procedure of high complexity and should be performed with extreme caution. Lack of the required skills and even the slightest deviation from the instructions may lead to irreparable system damage. To ensure trouble-free deletion, it is recommended to use the automatic PC Antispyware 2010 removal tool below:

Good Luck.
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Jonmark Stone
Posted 2009-08-10 3:34 PM (#403889 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
May 2008
Posts: 1556

Location: Indiana
Hi Al-

Trying to clean the drive is made more difficult as long as the infected drive remains the boot drive because these Trojans are designed to do their dirty work utilizing the permissions (authorities) inherent in their roll as the system drive.

The most effective way to clean it is to remove the drive and install it into another computer as a secondary drive. Then run up to date Antivirus and Spyware programs on the drive to clean it. (AVG Free is an excellent Anti-Virus, SuperAntiSpyware and Spybot Search and Destroy are very effective Spyware programs.)Infected drives may take multiple scans until no more issues are reported.
Once clean, reinstall into the original computer.

Best of luck-
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lanaki
Posted 2009-08-10 3:37 PM (#403890 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
October 2006
Posts: 5575

Location: big island
it took me 3 1/2 hours to get the "personal antivirus" (which is the same bug) trojan off my stepson's laptop last week. it disabled AVG, gave false warnings and blocked every other site i visited to find out how to get rid of it. my stepson got the trojan from P2P sharing on limewire, which i had warned him about using countless times.
here's what eventually worked for me fast and painlessly: go to "run"/msconfig/startup and uncheck pav.exe
then a fresh download of "spybot" removed the trojan completely. i prefer to use "ccleaner" but it did not recognize this trojan.

this trojan is bogus antivirus/antispyware and offers the solution to fix your troubles for $59.99 or other amounts. they steal your money and have your credit card number and then you are still in ownership of the trojan.
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lanaki
Posted 2009-08-10 4:08 PM (#403891 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
October 2006
Posts: 5575

Location: big island
once you disable (uncheck) the trojan's startup file in run/msconfig (type "msconfig" in the box and click OK)/click startup tab) you can reboot your computer and the trojan will be unable to block your legitimate antivirus program. then download spybot to remove the trojan.
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Mr. Ovation
Posted 2009-08-10 4:18 PM (#403892 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
December 2001
Posts: 7224

Location: The Great Pacific Northwest
Just FYI... Those running F-Prot or F-Secure products will not generally have to worry about such issues.

Much like Al often posts and reposts the "proper" way to ship a guitar, then people complain when they don't follow those directions and have issues... I provide either of these solutions in the same vain.

Neither F-Prot nor F-Secure are available on any production machines as an OEM product hence, they are not a target. So while there is a plethora of worms, trojans, and other cyber-nasties out there that will attack Microsoft, MacAfee, Symantec etc... At least for now, these products are relatively immune to those attacks, and have been for many years.
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alpep
Posted 2009-08-10 4:26 PM (#403893 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
December 2001
Posts: 10583

Location: NJ
Originally posted by Auriemma:
From:
http://windowsprotection.net/how-to-remove-pc-antispyware-2010-pcan...


Download and run this:
http://windowsprotection.net/spyware-doctor/pcantispyware2010/downl...

OR

How to remove PC Antispyware 2010 manually:

To perform manual removal of PC Antispyware 2010, you should do the following:

Delete PC Antispyware 2010 corrupt files:


%Program Files%\Common Files\aqamodero.dat
%Program Files%\Common Files\hubeweqa.lib
%Program Files%\Common Files\jatikysup._dl
%Program Files%\Common Files\ofyxodaqa.dat
%Program Files%\Common Files\sahaso.bat
%Program Files%\Common Files\zotys.bin
%Program Files%\PC_Antispyware2010
%Program Files%\PC_Antispyware2010\AVEngn.dll
%Program Files%\PC_Antispyware2010\htmlayout.dll
%Program Files%\PC_Antispyware2010\PC_Antispyware2010.cfg
%Program Files%\PC_Antispyware2010\PC_Antispyware2010.exe
%Program Files%\PC_Antispyware2010\pthreadVC2.dll
%Program Files%\PC_Antispyware2010\Uninstall.exe
%Program Files%\PC_Antispyware2010\wscui.cpl
%Program Files%\PC_Antispyware2010\data
%Program Files%\PC_Antispyware2010\data\daily.cvd
%Program Files%\PC_Antispyware2010\Microsoft.VC80.CRT
%Program Files%\PC_Antispyware2010\Microsoft.VC80.CRT\Microsoft.VC80.CRT.manifest
%Program Files%\PC_Antispyware2010\Microsoft.VC80.CRT\msvcm80.dll
%Program Files%\PC_Antispyware2010\Microsoft.VC80.CRT\msvcp80.dll
%Program Files%\PC_Antispyware2010\Microsoft.VC80.CRT\msvcr80.dll
%WINDOWS%\akudyta.lib
%WINDOWS%\hoxigawax.inf
%WINDOWS%\kyci.dl
%WINDOWS%\nuxojih.scr
%WINDOWS%\qynomikov.bin
%WINDOWS%\seni.reg
%WINDOWS%\yfoneby.db
%WINDOWS%\system32\_scui.cpl
%WINDOWS%\system32\cocefezyj.dl
%WINDOWS%\system32\qebykiti.dl
%Documents and Settings%\All Users\Application Data\pybisezyr.db
%Documents and Settings%\All Users\Application Data\ulycozoho._dl
%Documents and Settings%\All Users\Documents\ekenubes.com
%Documents and Settings%\All Users\Documents\icosagula.reg
%UserProfile%\Application Data\jugifyryve.exe
%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\PC_Antispyware2010.lnk
%UserProfile%\Cookies\ajeby.reg
%UserProfile%\Cookies\yqeqaranym.vbs
%UserProfile%\Cookies\zebav.pif
%UserProfile%\Desktop\_scui.cpl.txt
%UserProfile%\Desktop\PC_Antispyware2010.lnk
%UserProfile%\Local Settings\Application Data\xoqupuwytu._dl
%UserProfile%\Start Menu\Programs\PC_Antispyware2010
%UserProfile%\Start Menu\Programs\PC_Antispyware2010\PC_Antispyware2010.lnk
%UserProfile%\Start Menu\Programs\PC_Antispyware2010\Uninstall.lnk
Remove PC Antispyware 2010 associated registry entries:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PC_Antispyware2010
HKEY_LOCAL_MACHINE\SOFTWARE\PC_Antispyware2010
HKEY_CURRENT_USER\Control Panel\don’t load “scui.cpl”
HKEY_CURRENT_USER\Control Panel\don’t load “wscui.cpl”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run “PC Antispyware 2010″
Please, note that manual removal of PC Antispyware 2010 is a procedure of high complexity and should be performed with extreme caution. Lack of the required skills and even the slightest deviation from the instructions may lead to irreparable system damage. To ensure trouble-free deletion, it is recommended to use the automatic PC Antispyware 2010 removal tool below:

Good Luck.
joe
that site wants to buy some software
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Auriemma
Posted 2009-08-10 4:26 PM (#403894 - in reply to #403886)
Subject: Re: OT virus help needed



Joined:
October 2008
Posts: 639

Location: NW of Philadelphia
Ever since I started using AVAST!, I haven't had any issues. *knock on wood*
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lanaki
Posted 2009-08-10 4:33 PM (#403895 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
October 2006
Posts: 5575

Location: big island
i came across several sites offering a fix for these trojans. methinks they are operated by the same folks that gave birth to them or are other parties trying to cash in on unsuspecting/ignorant folk.
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Mr. Ovation
Posted 2009-08-10 5:07 PM (#403896 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
December 2001
Posts: 7224

Location: The Great Pacific Northwest
Originally posted by lanaki:
i came across several sites offering a fix for these trojans. methinks they are operated by the same folks that gave birth to them or are other parties trying to cash in on unsuspecting/ignorant folk.
Exactly.. Any supposed "fix" should only be retrieved from a known reliable source.

While I am a fan of Open Source software for working such as Open Office, Gimp, etc... When it comes to data protection, you truly do get what you pay for. There are some really nice freeware packages like AVR, or Adaware, but if you are really concerned about protection, $35-$50 a year seems like a worthwhile investment.

I usually ask people... "If your computer got infected, would you care if it was just formatted and you lost all your data." If the answer is "I don't care, I don't keep anything worth saving on my computer".. then I recommend AVR, AdAware and ZoneAlarm firewall.

However, if they say.. "no I keep everything on my computer, and even though I have backups, I'd rather not have to rebuild if something goes sideways" I recommend F-Secure usually.
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alpep
Posted 2009-08-10 5:12 PM (#403897 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
December 2001
Posts: 10583

Location: NJ
still no luck

any other suggestions?
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Waskel
Posted 2009-08-10 5:15 PM (#403898 - in reply to #403886)
Subject: Re: OT virus help needed



Joined:
February 2005
Posts: 11840

Location: closely held secret
Al, Here is step-by-step instructions (scroll down) to get rid of it using MalwareBytes Anti-Malware (free version). Just follow the instructions carefully and it does most of the work.
We've had a few incursions of this program and this is the easiest way we've found for most computer users to dispatch it using a trusted program.
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lanaki
Posted 2009-08-10 5:32 PM (#403899 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
October 2006
Posts: 5575

Location: big island
malwarebytes was my second option if the method above did not work. since it did, i needed to go no further. hope you get all the bugs out, al.
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GlennAllenHessSr
Posted 2009-08-10 5:58 PM (#403900 - in reply to #403886)
Subject: Re: OT virus help needed
Joined:
April 2008
Posts: 498

I just had to do the same removal of Personal Anti virus/PC antispyware from Shannon's computer.

1st I Backed up all her photos/music to a 16gb pen drive just in case... then used Malwarebytes to get rid of the trojan,

I Then installed F-secure trial version...which cleaned up all the nasties completely, and told her to pay for the full version before the expiration date as this was the last time I was rebuilding or restoring a computer for her again.

of course the culprit of the infection as usual was file sharing programs... Limewire and Vuze.

(the following is NOT directed at AL and is just a general statement)
If you're going to download pirated software and or music or even pictures or videos... all of which is pretty much illegal... you'd better expect some easter eggs, viruses, and other hidden surprises in what you've just "got for free" lots of time bombs in those programs/files on the P2P networks... limewire, napster, vuze, sumotorrent, etc.....

Glenn
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fletcher
Posted 2009-08-10 5:59 PM (#403901 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
March 2009
Posts: 416

Location: On the Coast - Halfway between SF & OR
Originally posted by Jonmark Stone:
The most effective way to clean it is to remove the drive and install it into another computer as a secondary drive. Then run up to date Antivirus and Spyware programs on the drive to clean it.
+1

Worth a try but I've actually given-up even attempting it. I've found that reformatting the drive and re-installing data from back-ups to be less frustrating and the only assured method.
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alpep
Posted 2009-08-10 7:28 PM (#403902 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
December 2001
Posts: 10583

Location: NJ
well
I downloaded the program it seemed to work
then I plugged the cable back in and it rebooted and put that pc spyware 2010 on again.

any other suggestions
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MusicMishka
Posted 2009-08-10 9:07 PM (#403903 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
March 2005
Posts: 5563

Location: Blue Ridge Mountains
Al, this started in Russia and began in 2008...each year it comes back again w/a new updated year...I had it and it took me a while: here are several helps:

http://www.pcworld.com/businesscenter/article/153810/antivirus_2009...

http://fix-computer-problem.com/rogue-antispyware/antivirus2010/ant...
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stephent28
Posted 2009-08-10 9:46 PM (#403904 - in reply to #403886)
Subject: Re: OT virus help needed



Joined:
April 2004
Posts: 13303

Location: Latitude 39.56819, Longitude -105.080066
Al, I sent you an email that I think will solve your problems.
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an4340
Posted 2009-08-10 11:31 PM (#403905 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
May 2003
Posts: 4389

Location: Capital District, NY, USA Minor Outlying Islands
I use the CA software provided by road runner. it works.
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Waskel
Posted 2009-08-10 11:34 PM (#403906 - in reply to #403886)
Subject: Re: OT virus help needed



Joined:
February 2005
Posts: 11840

Location: closely held secret
Al, sorry MBAM didn't work for you.
Did Stephen email you money to buy a new computer?
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Auriemma
Posted 2009-08-11 7:50 AM (#403907 - in reply to #403886)
Subject: Re: OT virus help needed



Joined:
October 2008
Posts: 639

Location: NW of Philadelphia
Al, I didn't expect you to buy it, the manual removal was my main priority. Sorry for the confusion.
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alpep
Posted 2009-08-11 8:57 AM (#403908 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
December 2001
Posts: 10583

Location: NJ
I am still in virus hell

please don't send me to sites that give me a scanner then you have to pay for removal. I think they are made by the same people that wrote the virus
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alpep
Posted 2009-08-11 8:58 AM (#403909 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
December 2001
Posts: 10583

Location: NJ
still in virus hell
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Old Man Arthur
Posted 2009-08-11 9:11 AM (#403910 - in reply to #403886)
Subject: Re: OT virus help needed



Joined:
September 2006
Posts: 10777

Location: Keepin' It Weird in Portland, OR
Originally posted by alpep:
somehow I got this damn PC antispyware 2010 to infect my computer
Hey Al... (First, My Condolences) Is this some kind of freeware that you downloaded?
Is it one of them "Your computer has 235 viruses, click here for to remove them" pop-ups?

I just was curious, so I don't go to whichever neighborhood you caught this in...

(And yes, the virus-removal software is made by the same folks who made the virus. :mad: )
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stephent28
Posted 2009-08-11 12:25 PM (#403911 - in reply to #403886)
Subject: Re: OT virus help needed



Joined:
April 2004
Posts: 13303

Location: Latitude 39.56819, Longitude -105.080066
This may be simple but it is often overlooked.

Have you turned off your "restore points" so that they are all erased? A lot of virus like to hide in there and when the computer is rebooted they get restored.

Turn off restore and let the computer delete all the restore points, clean for virus, reboot system and see if it is clean.

Also, the site I sent you to is cheap protection and works extremely well. I have it on all 5 family member computers. Peace of mind without aggravation is worth more than $50 IMHO.
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Mr. Ovation
Posted 2009-08-11 1:22 PM (#403912 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
December 2001
Posts: 7224

Location: The Great Pacific Northwest
Here is a link to F-secure's easy clean.

http://www.f-secure.com/en_EMEA/security/security-center/easy-clean...

I have not used it, but I trust F-secure. I believe it is totally free to clean a system. If it cleans it... then buy f-secure and not worry anymore.

If it doesn't clean it... format the drive.
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alpep
Posted 2009-08-11 4:06 PM (#403913 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
December 2001
Posts: 10583

Location: NJ
it found the malware but did not clean it
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Waskel
Posted 2009-08-11 4:28 PM (#403914 - in reply to #403886)
Subject: Re: OT virus help needed



Joined:
February 2005
Posts: 11840

Location: closely held secret
Al, I'm sorry to say you'll probably just have to bite the bullet and reinstall XP. Make sure you save only what is absolutely necessary to a different drive, reformat the boot drive before installation, and scan the saved data before moving it back post-installation.

And PLEASE get something besides Norton. It sucks. BitDefender is only $25 and one of the highest rated. Or F-Secure ($60). Anything but Norton.

Sorry, I know you didn't want to hear that. Pretend... Moody told you.
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CrimsonLake
Posted 2009-08-11 4:41 PM (#403915 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
August 2006
Posts: 3145

Location: Marlton, NJ
I would go with Wabbit's suggestion - except that I would install XP on a new hard drive and keep the old one as a data drive.

Al - I know this is grueling, but you can't help but laugh at the number of suggestions you've gotten between here and facebook for different antivirus/spyware programs and each person claiming it's the best! It's got to be north of 10 different programs.
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Waskel
Posted 2009-08-11 4:50 PM (#403916 - in reply to #403886)
Subject: Re: OT virus help needed



Joined:
February 2005
Posts: 11840

Location: closely held secret
Mike, I would agree with you on the hard drive, but I don't know Al's financial/hardware situation.

I won't claim to know which A/V is the best, but I read a lot of the technical reviews. BitDefender, F-Secure and Eset-NOD32 are consistently rated in the top ten for performance, small footprint and timely updates.
I do know from personal experience that Norton misses many, many things that do not get past even the free ones like Avast or AVGFree.
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2ifbyC
Posted 2009-08-11 6:14 PM (#403917 - in reply to #403886)
Subject: Re: OT virus help needed
Joined:
December 2006
Posts: 6268

Location: Florida Central Gulf Coast
I've held off in presenting my suggestion to see if the thoughtful help here would work.

Locally we have 'Digital Doctors' which straightened out my buddy's infected 'puter. We had tried all types of suggestions for many hours to no avail.

I can't recall the cost but my bud was tickled and wished he had went there first!

I had them evaluate my old laptop (no charge). The LT power supply was DOA but they pulled the HD and put it a UBS adapter (less than $30).

Later this year I plan on a newer LT and will have them do the 'transfer'.

Al, if you decide to have a professional check it out, DO NOT use the 'Geek Squad'!
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dvd
Posted 2009-08-11 6:29 PM (#403918 - in reply to #403886)
Subject: Re: OT virus help needed



Joined:
December 2003
Posts: 1889

Location: Central Massachusetts
Originally posted by CrimsonLake:
I would go with Wabbit's suggestion - except that I would install XP on a new hard drive and keep the old one as a data drive.
I wouldn't keep the old drive around as a data drive, you'd just be asking for trouble, as it's clearly polluted. Back up what you must and start over, or take it to a pro.
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Waskel
Posted 2009-08-11 6:50 PM (#403919 - in reply to #403886)
Subject: Re: OT virus help needed



Joined:
February 2005
Posts: 11840

Location: closely held secret
It would be fine if full-formatted.
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CrimsonLake
Posted 2009-08-11 7:47 PM (#403920 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
August 2006
Posts: 3145

Location: Marlton, NJ
Originally posted by dvd:
Originally posted by CrimsonLake:
I would go with Wabbit's suggestion - except that I would install XP on a new hard drive and keep the old one as a data drive.
I wouldn't keep the old drive around as a data drive, you'd just be asking for trouble, as it's clearly polluted. Back up what you must and start over, or take it to a pro.
David - I was actually going to say that - back up what you need and reformat the drive - then use it. Really... I was!
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Beggin
Posted 2009-08-11 8:44 PM (#403921 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
November 2006
Posts: 2241

Location: Simpsonville, SC
Al, try downloading the free version of Malwarebytes, from www.malwarebytes.com

Download, run the setup, update and then scan.

PM if you need help.

Thank the russian mafia for this virus, regardless of your AV protection it gets though anyway.

Jim
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Waskel
Posted 2009-08-11 10:25 PM (#403922 - in reply to #403886)
Subject: Re: OT virus help needed



Joined:
February 2005
Posts: 11840

Location: closely held secret
Beggin, see post #13 on page 1...
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fletcher
Posted 2009-08-11 10:35 PM (#403923 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
March 2009
Posts: 416

Location: On the Coast - Halfway between SF & OR
Originally posted by alpep:
I am still in virus hell
Al - How is the struggle going?
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alpep
Posted 2009-08-11 10:43 PM (#403924 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
December 2001
Posts: 10583

Location: NJ
tomorrow I will either

a: format my drive tomorrow and start from the beginning

b go surf fishing
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Waskel
Posted 2009-08-11 11:44 PM (#403925 - in reply to #403886)
Subject: Re: OT virus help needed



Joined:
February 2005
Posts: 11840

Location: closely held secret
Start your drive formatting.
Go surf fishing.
Come home & finish up.
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Beggin
Posted 2009-08-12 2:29 PM (#403926 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
November 2006
Posts: 2241

Location: Simpsonville, SC
Originally posted by The Wabbit Formerly Known As Waskel:
Beggin, see post #13 on page 1...
My bad!

Sometimes it is so badly infected that MWB can't even get it.
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Gallerinski
Posted 2009-08-12 2:55 PM (#403927 - in reply to #403886)
Subject: Re: OT virus help needed
Joined:
May 2008
Posts: 4996

Location: Phoenix AZ
Al, relax it's just that your computer is pissed off at you becasue of your recent purchase ...
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numbfingers
Posted 2009-08-12 3:30 PM (#403928 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
January 2006
Posts: 1120

Location: NW Washington State
Here's my free advice, worth what you paid for it...

You might get better results if you boot from a Linux-based rescue CD. If you're running Windows, the malware can still be in control when you try to scan and remove it. I tried three today to see how they behaved.

Kapersky- ran fine on my system. Malware database is from 5/09. Download the ISO and burn it to a CD. http://dnl-eu10.kaspersky-labs.com/devbuilds/RescueDisk/

AntiVir- scanned OK on my system, but I couldn't get into the clean/disinfect menu options- my newer laptop often has problems like this with Linux boot disks. Supposedly has frequent updates to its database. I think this was the one that had its own CD burning software built in. http://www.free-av.com/en/tools/12/avira_antivir_rescue_system.html

F-Secure- the ISO file neeeded for burning a CD is inside a ZIP file. The database on this one is older. I didn't succeed in updating it, even with a wired network connection. Ran slowly on my system. http://www.f-secure.com/en_EMEA/security/security-lab/tools-and-ser...

Hope this helps! I can mail you these CDs if you can wait that long.

-Steve W.
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CrimsonLake
Posted 2009-08-12 9:41 PM (#403929 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
August 2006
Posts: 3145

Location: Marlton, NJ
Just got back from my next door neighbor and he has something similar... it's nasty! It doesn't let you do anything - no TaskMgr, no RegEdit, won't let you boot into safe mode, locks out changing the display and so on and so on...

Steve - I'll try one of the rescue CDs on his tomorrow.
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lanaki
Posted 2009-08-12 9:54 PM (#403930 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
October 2006
Posts: 5575

Location: big island
mike,
can you click "Run" and then type in "msconfig" and enter the start-up tab? if you can get there and then can identify the file that boots up with that trojan you should be able to uncheck it and then reboot. in my case here, the file was pav.exe (which is "personal antivirus") the file name may be different but it is worth trying. once it is disabled at the start-up another program like malwarebytes or spybot should be able to find and destroy it. i don't usually use spybot but i downloaded and used it very successfully to kill the "personal antivirus" trojan. before i unchecked the pav.exe file in the start-up, it would not allow me to download spybot.

then again, maybe this new jersey strain is more vicious than others!
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jstout
Posted 2009-08-12 10:38 PM (#403931 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
June 2009
Posts: 67

Location: Texas
Al,this is the only "FREE" scan I run,http://onecare.live.com/site/en-us/article/slowpc.htm I doubt it will get rid of your virus,but it might,worth a try since its free.I got something similar a few months back,took me all day to figure out how to get rid of it
good luck
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Joe Rotax
Posted 2009-08-12 10:43 PM (#403932 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
February 2008
Posts: 747

A few people I know have/had it and they're saying reformat is the best solution.
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jstout
Posted 2009-08-12 10:52 PM (#403933 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
June 2009
Posts: 67

Location: Texas
http://askville.amazon.com/remove-PC-Antispyware-2010/AnswerViewer....


Al copy and paste ..............good luck
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fletcher
Posted 2009-08-12 10:53 PM (#403934 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
March 2009
Posts: 416

Location: On the Coast - Halfway between SF & OR
Originally posted by alpep:
tomorrow I will either

a: format my drive tomorrow and start from the beginning

b go surf fishing
Did you get the drive reformatted?
Did you catch any fish?
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lanaki
Posted 2009-08-12 10:54 PM (#403935 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
October 2006
Posts: 5575

Location: big island
mesuspects reformatting should be the last resort but it certainly should do the job. then steer clear of wherever you suspect it could have come from.
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CrimsonLake
Posted 2009-08-12 10:55 PM (#403936 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
August 2006
Posts: 3145

Location: Marlton, NJ
Originally posted by lanaki:
mike,
can you click "Run" and then type in "msconfig" and enter the start-up tab? if you can get there and then can identify the file that boots up with that trojan you should be able to uncheck it and then reboot. in my case here, the file was pav.exe (which is "personal antivirus") the file name may be different but it is worth trying. once it is disabled at the start-up another program like malwarebytes or spybot should be able to find and destroy it. i don't usually use spybot but i downloaded and used it very successfully to kill the "personal antivirus" trojan. before i unchecked the pav.exe file in the start-up, it would not allow me to download spybot.

then again, maybe this new jersey strain is more vicious than others!
Randy - that was the very first thing I did... they just kept coming back after rebooting.
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lanaki
Posted 2009-08-12 10:57 PM (#403937 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
October 2006
Posts: 5575

Location: big island
Originally posted by jstout:
http://askville.amazon.com/remove-PC-Antispyware-2010/AnswerViewer....


Al copy and paste ..............good luck
al has apparently tried this method with no results.
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lanaki
Posted 2009-08-12 11:00 PM (#403938 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
October 2006
Posts: 5575

Location: big island
mike,
how many instances of suspicious start-up files did you uncheck? there may be more than one listed. also you may see start-up files that are blank in the startup and command lines. these should be unchecked.
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fletcher
Posted 2009-08-12 11:07 PM (#403939 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
March 2009
Posts: 416

Location: On the Coast - Halfway between SF & OR
Guys, reformatting is no big deal.

Wipe the drive, re-install your OS (or a newer version), re-install your applications, test everything, then reload your personal files from your back-ups.

Believe me it's faster and a lot less frustrating.
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lanaki
Posted 2009-08-12 11:13 PM (#403940 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
October 2006
Posts: 5575

Location: big island
all depends on what you've got installed. a reformat and re-install of all my applications and their updates has taken up to a day and a half in the past. i now run nearly all my apps/music and video files and backups on external drives.
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CrimsonLake
Posted 2009-08-12 11:13 PM (#403941 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
August 2006
Posts: 3145

Location: Marlton, NJ
Originally posted by lanaki:
mike,
how many instances of suspicious start-up files did you uncheck? there may be more than one listed. also you may see start-up files that are blank in the startup and command lines. these should be unchecked.
Randy - I basically unchecked everything.
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lanaki
Posted 2009-08-12 11:16 PM (#403942 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
October 2006
Posts: 5575

Location: big island
it's gotta be the jersey strain! can you identify which trojan program it is?
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fletcher
Posted 2009-08-12 11:20 PM (#403943 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
March 2009
Posts: 416

Location: On the Coast - Halfway between SF & OR
Originally posted by lanaki:
all depends on what you've got installed. a reformat and re-install of all my applications and their updates has taken up to a day and a half in the past. i now run nearly all my apps/music and video files and backups on external drives.
Holy Crap!! A day and a half?
How many applications do you run on that machine?
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Waskel
Posted 2009-08-12 11:35 PM (#403944 - in reply to #403886)
Subject: Re: OT virus help needed



Joined:
February 2005
Posts: 11840

Location: closely held secret
Too many, apparently.
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CrimsonLake
Posted 2009-08-12 11:37 PM (#403945 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
August 2006
Posts: 3145

Location: Marlton, NJ
Originally posted by CrimsonLake:
Originally posted by lanaki:
mike,
how many instances of suspicious start-up files did you uncheck? there may be more than one listed. also you may see start-up files that are blank in the startup and command lines. these should be unchecked.
Randy - I basically unchecked everything.
I didn't see anything that identifies the strain, but it's behaving exactly as described - takes over IE, doesn't let you do anything related to virus/spyware checking... all of the usual nonsense.

I went to the dos window and deleted a bunch of suspicious crap, but some of it was in use and it wouldn't let me delete it. I've been doing this for a long time and this is the first time I haven't been able to make any headway with one of these things.
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lanaki
Posted 2009-08-12 11:45 PM (#403946 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
October 2006
Posts: 5575

Location: big island
mike,
does any of the listed trojan "antivirus" programs show up in the start menu from the desktop?
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lanaki
Posted 2009-08-13 12:00 AM (#403947 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
October 2006
Posts: 5575

Location: big island
Originally posted by fletcher:
Originally posted by lanaki:
all depends on what you've got installed. a reformat and re-install of all my applications and their updates has taken up to a day and a half in the past. i now run nearly all my apps/music and video files and backups on external drives.
Holy Crap!! A day and a half?
How many applications do you run on that machine?
s'pose i should've mentioned problems with validation on the OEM XP Pro disk and hassling with microsoft over it. that was the half day.
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BluesSailor
Posted 2009-08-13 8:47 AM (#403948 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
February 2005
Posts: 1132

Location: Parrish, FL
After you have made adjustments to the registry, go to Control Panel; System; System Restore; and check the box at the top that says:

Turn Off System Restore

Now reboot your computer and run your anti-virus again. Let it do its thing and re-boot once again. After start-up go back and UNCHECK the box under System Restore. This must be done!

This should keep your computer from re-infecting itself on reboot after you think you have eliminated the virus.

I hope that I have described this right. Hopefully someone who is more familiar with this process will chime in and clarify. I had the 2009 version of this Trojan on my daughter’s computer and had the same re-infection issues. Some research on the net provided this process and it worked like a charm.

Blues
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alpep
Posted 2009-08-13 10:23 AM (#403949 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
December 2001
Posts: 10583

Location: NJ
still trying NOT to reformat

caught 3 sand sharks
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fletcher
Posted 2009-08-13 10:57 AM (#403950 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
March 2009
Posts: 416

Location: On the Coast - Halfway between SF & OR
Originally posted by alpep:
still trying NOT to reformat

caught 3 sand sharks
No sand sharks in my area of the coast; is catching 3 of them a good thing?
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alpep
Posted 2009-08-13 11:09 AM (#403951 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
December 2001
Posts: 10583

Location: NJ
catching any fish is a good thing

a bad day at fishing beats a good day messing with viruses on your computer
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fletcher
Posted 2009-08-13 11:12 AM (#403952 - in reply to #403886)
Subject: Re: OT virus help needed


Joined:
March 2009
Posts: 416

Location: On the Coast - Halfway between SF & OR
Originally posted by alpep:
catching any fish is a good thing

a bad day at fishing beats a good day messing with viruses on your computer
AGREED!!
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